Diagnosing a Cracked HTC Droid Incredible Screen

Feb. 16, 2011 - PRLog -- The HTC Droid Incredible from Verizon suffers from one major problem: It has a beautiful glass touchscreen. At first, this might not sound like a problem, but the key word in that description is "glass". Like many of the new smartphones on the market, this glass touchscreen is easily shattered when dropped. This turns the once beautiful screen into an ugly mess of cracks and, in some cases, an unusable device with a solid white screen.

This brings up two questions asked by many unfortunate Droid Incredible users: Is the screen fixable and, if so, how do I go about getting the repair done?

To better answer these question, Jet City Devices, a cell phone repair shop, has developed a new website dedicated just to the HTC Droid Incredible owners who have a broken screen on their beloved smartphone. The new site is intended to make it simple for people to quickly and easily find answers about broken screen issues. You can visit the site at http://www.droidincrediblescreenrepair.com

"This has been a very popular repair for us," comments Matt McCormick, owner of Jet City Devices. "But we frequently get calls from confused owners trying to figure out exactly what's wrong with their phone, what they need to order, and how much it will cost them. We decided to build a new site to help answer these common questions so that people can quickly diagnose their problem and start the process of getting it fixed."

The most common question being asked was: "How do I know exactly what's wrong with my phone's screen?" The new website was built first-and-foremost with this question in mind and it's obvious from the moment someone looks at the home page. There are basically 3 common ailments for the Droid Incredible screen: A broken glass touchscreen, a broken LCD, or a combination of the two.

A broken touchscreen only is usually not catastrophic. The phone is often usable in this state because the picture underneath (the LCD) still works fine, but the phone looks ugly and, depending on the severity of the crack, can make the phone dangerous to use as glass shards pop off the screen. This is by far the most common problem and also the least expensive to fix.

Another issue might be that the LCD is broken. This is what actually displays the picture on the phone and it sits separate from and underneath the surface glass of the touchscreen. In this case, the phone is usually unusable because it's screen is solid white or black.

Lastly, in the event of a serious trauma, both the touchscreen glass and LCD may be broken. The phone essentially becomes a paper weight unless it gets fixed.

Whatever the broken Droid Incredible screen issue might be, Jet City Devices new website should make it quick and easy to figure out what repair you need, exactly how much it will cost to fix, and describes in detail the exact process for making the repair happen. Check out their new website for more details:

http://www.droidincrediblescreenrepair.com

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Jet City Devices is a full-service cell phone repair company offering repairs for a variety of high-end cell phones such as the Apple iPhone, Verizon Droid family of phones, Blackberry, and many more. They offer in-person repairs in their Chicago and Seattle offices. Mail-in service is available for people nationwide. For more details, visit their website at: http://www.jetcitydevices.com