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Follow on Google News | ![]() Disaster Averted in the Repair of a Motorola Droid 2 GlobalOne man's disastrous experience with his local cell phone repair shop in Toledo, OH is a good lesson for people looking to have their own cell phone replaced. Just a little bit of research can save you some serious headaches and a lot of money.
That was when Gregg found the website of Jet City Device Repair (http://www.jcdrepair.com) Mr. McCormick personally handled the phone's repair and it took him about 90 minutes to get everything squared away and working again (he says a normal cracked Droid screen repair takes him about 30 minutes to fix - far less than a month). He completely replaced the ribbon cable that connects the two halves of the phone, put in the right touchscreen, and used specially cut neoprene padding to replace the missing rubber grommet on the proximity sensor. Once everything was put back together, the phone fired up and worked like new again. The moral of this story is to be careful and diligent about choosing who you let fix your cell phone. McCormick offers the following five tips: 1) Make sure you're dealing with a reputable company. Do they have a website? Do they have an actual office space (versus a guy working in his basement)? Do they have a business license? How long have they been in business? 2) Give them a call and talk with them. This isn't fool proof but it can give you some reassurance about the people that will be pulling your $400+ phone apart. 3) What kind of guarantees do they offer? Do they warranty their work? Do they promise that if they can't fix it they'll refund you your money? If they actually wreck your phone, do they promise to buy a new one? 4) Check out their references. Hopefully they will have a Yelp or Facebook page and there will be some reviews and comments about their service. Do a little Google search on their business and see what you can find out. 5) Make sure they've actually fixed your type of phone before. If so, it should be posted on their website, they should be able to talk intelligently about the repair, and you should be able to find someone online that mentions them doing the repair. With about 15 minutes of research, you should be able to get a pretty good feel for whether or not someone is a legitimate and honest cell phone repair company. There are some very good cell phone repair companies out there. Unfortunately, there are a lot more bad ones. So be careful and choose wisely. # # # Jet City Device repair is a Seattle based cell phone repair company offering repairs for the iPhone, Android Phones, and more. In-person repairs available in Chicago and Seattle. Mail-in services nationwide. For details see: http://www.jcdrepair.com End
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