Crilly Butler - CUA of the Month

Jan. 15, 2011 - PRLog -- Crilly Butler, recently certified by Human Factors International as a Certified Usability Analyst (CUA) has been selected as "CUA of the Month" for January.  He believes that communication is the key to the success of user-centered analysis and design.

"Communication is the absolute key to success, not just in Web development, but in everything. There are many lessons which have been learned over the years which are applicable to software and Web development. Whether it's communicating with users about their needs or understanding their beliefs and mental models, communication creates a framework for success. It makes people feel included and their ideas valued."

"It's not just a matter of IT people communicating effectively with end users or stakeholders. It's a matter of recognizing that IT is a service-oriented industry. We have a responsibility to communicate with everybody within our organizations."

To learn more visit http://www.humanfactors.com/certification/cuaofthemonth.asp.

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