InfoCision receives recertification as an ATA-SRO accredited contact center

Jan. 11, 2011 - PRLog -- Akron, Ohio, Jan. 10, 2011 – InfoCision Management Corporation is pleased to announce that it has obtained recertification from the American Teleservices Association (ATA) Self-Regulatory Organization (SRO).

Receiving accreditation from the ATA-SRO is a prestigious accomplishment that shows InfoCision has met high quality standards and business best practices; and it is in compliance with all government regulations.  

After successfully completing the accreditation process, companies must undergo annual assessments to ensure that their compliance efforts are still in accordance with ATA-SRO guidelines.  

InfoCision first received accreditation in June 2009, becoming only the second company worldwide to achieve this honor.  

“At InfoCision, we firmly believe in the certification process and have supported the ATA-SRO from its inception,” said InfoCision Chief of Staff Steve Brubaker.  “InfoCision’s dedicated team of legal compliance experts makes it a top priority to ensure that our clients’ programs are being handled properly and are in compliance with the law.”

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Founded in 1982, InfoCision Management Corporation is the second largest privately held teleservice company and is a leader in customer care services, commercial sales and marketing for a variety of Fortune 100 companies and smaller businesses.