New online wiki system significantly heightens the value of NWS Wordpress Ecommerce Themes!

The Germany based Neuber & Neuber GbR has implemented a new online Wiki system for better support for the NWS Wordpress Ecommerce theme buyers. It deals with the most commonly asked questions. The wiki entries have now exceeded 250 in number.
 
 
Nov. 30, 2010 - PRLog -- The Germany based Neuber & Neuber GbR has implemented a new online Wiki system for better support for the NWS Wordpress Ecommerce theme buyers. It deals with the most commonly asked questions. The wiki entries have now exceeded 250 in number.

All Wordpress Ecommerce themes of the Neuber & Neuber GbR come already with an extensive documentation in PDF-format of about 80 pages. This documentation contains detailed instructions on how to install the theme, how to add content, common errors troubleshooting and how to customize the theme.

However, understandably not all questions can be covered in the provided documentation files. In addition users have found it sometimes difficult to locate specific information in the 80 pages pdf documentation. To give customers improved support in this regard, the Neuber & Neuber GbR implemented an Online Wiki System. It is located at http://faq4you.sarah-neuber.de/

A single search entry field is provided to enter a search phrase or keyword.  An AJAX driven database query finds all relevant questions to the entered term instantly. Search terms can be a word or a combination of words. A  unique support ID given out to each buyer upon request gives access to the actual wiki entry. In case the answer provided is not sufficient or the user has a different question not yet covered a form is provided next to each entry. If appropriate the submitted question receives a reply and a new entry is added to the Wiki – for the benefit of all current and future readers.

The developers of the Neuber & Neuber GbR are convinced that the new online wiki for their NWS WordPress Ecommerce themes significantly adds to the value of their themes. The Wiki is an additional source of information of 250 additional documentation pages – at no extra cost. The value of this tool is constantly improving as new articles are added every week

More information is available at http://www.sarah-neuber.de
and also in the form of a brief video on YouTube at http://www.youtube.com/watch?v=F3eiFuLhtkU



# # #

We concentrate on the development of E-Commerce solutions for small and medium-sized businesses.
If you'd like to learn more about Neuber & Neuber GbR and its ecommerce products, please visit www.neuber-web-solutions.de or http://www.sarah-neuber.de
End



Like PRLog?
9K2K1K
Click to Share