Axcient Announces Version 1.0 of Managed Service Provider Partner PortalAbout Axcient Axcient provides a complete data protection solution, purpose-built as a platform for Managed Service Providers (MSPs) to serve their small and medium-sized business (SMB) customers.
By: Axcient “We want to move away from the traditional approach where manufacturers focus on what their partners can do for them, instead of what manufacturers can do for their partners,” said Axcient CEO, Justin Moore. “Meeting the needs of the MSP has been core to our business since we started the company, and now that our business is growing, we need to continue to prove that. The new pricing model and partner portal experience is based on the feedback and needs of our partners. It has literally been created by them, for them, with an aim of creating a ‘frictionless’ Axcient MSP Partner Portal Features Axcient conducted numerous focus groups and surveys in order to garner feedback on what MSPs liked and disliked about their experience with other partner portals, pricing mechanisms and the contracting process. As a result, the company designed a secure site that helps MSPs define the current and future data protection needs of their customers. The portal provides traditional selling tools such as whitepapers and data sheets as well as: * A suite of 3-minute instructional videos that cover topics ranging from competitive positioning, solution selling and technical support * A simple and guided online requirements and pricing tool which creates professional, downloadable customer proposals that have been automatically branded with the MSP logo Axcient MSP Partner Portal Benefits * Eliminates the need for complex price sheets with multiple levels and choices requiring extended technical assistance * Greatly reduces the time needed to create proposals and bids in order to quickly close a sale * Aligns the partner and Axcient with solving the customer’s business challenges New Axcient Packages Unlike other storage manufacturers that price purely on gigabyte pricing, server and workstations licenses or a myriad of feature price add-ons, Axcient’s refreshed pricing methodology reflects the need of the customer in three easily selectable bundles. There are three packages available that include basic file and folder backup with disaster recovery services and it can be sold with or without server and application protection (Microsoft Exchange, SQL, etc.). And starting early next year, a new level called Business Fortify, will be available that includes a highly innovative approach to bring real business continuity functionality to the SMB market. “Axcient’s motto for the managed service partner community is ‘Easy Sell, Easy to Deploy and Easy to Manage,’” said Justin Moore, Axcient CEO and co-founder. “To meet our motto, we understand that we have to provide the best products and services, and we need to constantly improve our MSP partner experience from procurement through deployment.” “As a small business company, it is such a relief to have a backup and disaster recovery solution that works as easy as turning on a TV,” said Juan Serna, IT director, Caliwood Tech. “For example, after setting up and running Exchange Backup for the first time, the restore process was a piece of cake. The interface is straightforward. It’s as if you’re searching for a message directly in Outlook.” # # # Axcient Online Backup Solutions For More Info Call or Visit: Phone: 800-715-2339 Fax: 650-897-9877 remote backup data backup End
Page Updated Last on: Nov 18, 2010
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