Need to trace absconded customers?

Oct. 26, 2010 - PRLog -- So what do you do if a customer has absconded owing substantial amounts of money?
The problem of absconded customers has seriously worsened due to the recession, now is an important time to review your procedures and implement changes that can really help should a customer abscond owing money. FinderMonkey.co.uk specialise in reconnecting businesses with their customers whether this is debt related or not.

Firstly, you should always conduct a thorough search of any potential customers before offering credit terms, FinderMonkey can perform customer credit checks but the company must gain permission of the potential customers before these searches can be carried out. The search can reveal

•   Address links – This allows you to look at the previous addresses of your potential customer, giving you the chance to make sure their story matches the facts. This is further enhanced by giving you dates that they were at the address. If you keep this information it is very useful should you need to trace a missing customer. It is also a great idea to have both a business and residential address on file.

•   County court judgement information – This is obviously crucial in deciding whether a customer is trust worthy, we have performed customer credit checks and found people who have over 10 CCJs and the potential business did not know! Maybe the potential customer only has one CCJ? At least you can discuss this with them and put your mind at rest before offering credit terms.

•   Bankruptcy and insolvency information – This is self explanatory!

•   These searches can be performed on both Companies and individuals
You should also make a point of asking for certain information from an possible customer so in the event they become a missing customer you can trace them successfully, having key information makes tracing missing customers much easier. You should always ask a potential tenant for the following information

•   There full name (including middle name)
•   Parents/ next of kin address
•   Date of birth
•   Old addresses
•   Place of work

These things really are crucial when tracing gone away customers but what if the customer already owed money?

There are options available to you but the easiest way to find a missing customer is to use a professional service such as FinderMonkey.co.uk. You should look to leave it at least two months before instructing an agent to trace a debtor. This gives the debtor the chance to change their details to their new address and for the systems to pick up on these changes. FinderMonkey.co.uk appreciate that this time will be frustrating but it gives you the opportunity to seek a court order from the local county court to try and reclaim your rent arrears. To do this you must instruct a solicitor to start to issue court proceedings, one stipulation is that you have the absconded customer’s current address which is why it is so important to have the current address of debtor.

Good luck with your customers. If you require information about reconnecting with any customers whether debtors or not please call the FinderMonkey office on 0113 2719054 and we will be happy to help or visit us at

http://www.findermonkey.co.uk/debt-tracing

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FinderMonkey.co.uk is the Uks premier search and investigations company. Locating people for a variety of reasons from lost friends and relatvies to debtors and ex tenants.

FinderMonkey.co.uk also specialise if finding the owners of unregistered land.