Revolutionizing Your Online Experience With Good Old Fashion Customer Service!

May 10, 2010 - PRLog -- Discount Cleaning Products is an online retailer revolutionizing the online industry.  Effective May 2010 Discount Cleaning Products has begun customizing individual pages online for their corporate customers to shop with greater ease.  According to Jeff Cannon an owner of the company, customers expect more from the online companies they do business with.  Mr. Cannon stated that when customers shop frequently in a retail store they enjoy the personalized service they receive from sales representatives and there is no reason why we can’t offer that same experience online.  

Customer service is extremely important in a growing competitive market with over 8 billion internet sites.  Discount Cleaning Products is only a two year old company that has grown rapidly into a multi-million dollar retail site by providing top notch customer service.  Each corporate customer is assigned a key account executive who is responsible for learning their customers business and how they can assist in saving them money.  According to account executive Amanda Kohout, she is often able to share with her corporate accounts lower cost alternatives that a customer might not have been aware of.  Amanda stated that although they offer all the brand names at low prices, that often she can recommend a less known brand that is better quality and cost less.  

Discount Cleaning Products has begun having their key account executives gather the products that there customers frequently purchase and the marketing department has begun customizing individual micro-sites for their corporate accounts.  Desi Reynolds a project coordinator with the company has said that by creating these customized sites they’ve seen an increase in the diversity of the orders coming in.  Desi stated that the company has over 100,000 products online and often customers will not always browse the entire site or think of their site for everything their business might need.  Now the key account executives will simply ask some questions of what the customer is looking for and the marketing department will customize a page making the shopping experience that much better each time the customer returns.  Customer service is crucial Desi stated and as an online company we want our corporate customers to have the most convenient shopping experience possible.  Discount Cleaning Products offers tools, cleaning supplies, office supplies, furniture and much more.  To learn more visit http://www.discountcleaningproducts.com

# # #

Discount Cleaning Products in an Internet Retailer catering to corporate America for all their Jan-San & office supply needs. Although the company is geared towards commercial customers, the products and information are extremely helpful for residential households as well. Discount Cleaning Products was started in December 2008 and has rapidly become a multi-million dollar internet retailer because of their competitive pricing and diverse product lineup of over 100,000 products to choose from. A powerful Internet dominance makes ordering online easy, though unique to online Discount Cleaning Products offers customers the ability to build relationships with personal account managers. http://www.discountcleaningproducts.com