Customer Service is fundamental to our success, says DMC Software

April 21, 2010 - PRLog -- DMC Software have demonstrated their strength and durability by topping the Sage League Tables for the first quarter of 2010. This is not the first time that DMC have overtaken the larger Sage Business Partners, however, in such difficult trading conditions this is a great achievement.

Mike Ramsay, managing director of DMC Software proclaimed, “DMC has had a great start to the year and, for us, March was a record quarter. I strongly believe that our strong focus on customer service is fundamental to the successes we achieve as a business. Following the economic crisis of 2009 buying behaviour has changed and more emphasis is placed on service in the decision making process.”

“Customer Relationship Management (CRM) is something we are passionate about at DMC. CRM forms the solid core of our business- to us CRM is not just a piece of software but an organisational culture that we have adopted. As CRM specialists this is something we actively encourage our clients to do also. CRM offers many benefits to businesses but if it is not embraced its full potential will not be realised. ”

Sage SalesLogix CRM is DMC Software’s flagship CRM solution, ideally suited to medium sized businesses. Sage SalesLogix enables organisations to manage and develop more profitable customer relationships by enhancing collaboration and productivity throughout a business. DMC Software are the leading supplier of Sage Saleslogix in the UK and currently hold the Sage SalesLogix Business Partner of the Year Award.

About DMC Software
DMC Software is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes, across a broad range of industries. DMC are Sage specialist offering a number of solutions including ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With advanced development abilities DMC can tailor a solution to meet the exact requirements of a business, providing the tools and supporting services to increase efficiency and profitability.

For more information on the CRM solutions and professional services available from DMC Software visit www.dmcsoftware.co.uk. Alternatively, email info@dmcsoftware.co.uk  or call FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

For media enquiries, please contact –
Jade Dixon-Winters, Marketing Executive
Email: jadewinters@dmcsoftware.co.uk
Tel: 01733 362120
DMC Software Solutions
Churchill House, Isis Way, Minerva Business Park, Lynch Wood, Peterborough, PE2 6QR

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DMC Software is a company that is experienced in providing Customer Relationship Management (CRM), Accounts and integrated business solutions for businesses of all sizes - http://www.dmcsoftware.co.uk