Drop Shipping Changes The Way Retail Owners Do Business

Feb. 2, 2010 - PRLog -- Drop Shipping allows retail business owners to expand and earn extra income during a tough economy. With online shopping increasing in popularity in North America, retailers are doing more than just having an online shopping site. Drop shipping makes it possible for retailers to sell products online without actually having the inventory on hand.

“For the past few months, we have definitely seen a significant increase in the number of retailers interested in drop shipping our health products,” says Henry, customer service rep at Bigdropship.com. The tough and competitive economy have forced a lot of retailers and E-tailers to be more innovative in order to survive and drop shipping provides a low risk strategy for more business. Many retailers already have an online presence with a website so drop shipping allows retailers to sell additional products that are not in stock. “Another advantage of drop shipping is that retailers don’t have to worry about shipping hassles because the drop ship supply company will ship the products directly to the customer,” says Mick, shipping coordinator at BigDropship.com.

With the majority of retailers having an online presence, online shopping in North America is increasing even though North Americans have a long way to go to catch up to Asian countries such as South Korea and Japan where online shopping is done by over 90% of the population. With computers coming down in price, North American retailers realize that increasing numbers of people have home computers and are online at any given time so the potential for online shopping increases. (http://www.bigdropship.com/dropshipping/dropship-items-be...)

Nowadays, a lot of consumers want to look at a retailers website before they actually go to the retail store. People want to see what’s available and make a decision before heading out. Also, buying online may entitle the customer to discounts that are not available in the retail store. “In today’s market, customers want to be well informed and they want to get the best possible price for a product so looking at a company’s website provides the customer with possible price alternatives,” says Henry, customer service rep at BigDropship.com.


If a retail business owner wants to expand his or her business, be well known, and make significantly more profit, it’s almost a necessity to be selling online and drop shipping provides a practical choice.  A properly search engine optimized website will bring customers that may not otherwise get so the chance of gaining potential customers increases significantly.

Online retailers have a higher customer satisfaction rating than their off-line counterparts according to a 2005 E-Commerce report from the University of Michigan. “We try to take customer satisfaction to the next level, and the stakes just keep getting higher,” says Henry, customer service rep at http://www.BigDropship.com. At the same time, customers expect more from Web sites, as shown by a decrease in overall satisfaction rates since their peak at 80% a few years ago. In addition, there is a growing gap in customer satisfaction between top-performing sites such as Amazon.com and those that do not score as well. (http://www.bigdropship.com/dropshipping/dropshipping-busi...)

“In the online health products industry, we have a good reputation for service and reliability due to our friendly service and flexibility,” says Mark.

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Big Drop Ship helps small business to save time, so they can focus on sales and marketing to grow their business. A busy business owner should spend less time on operations and focus more on the marketing side of the business. Internet marketing tips.