Xceed Recognized by IAOP™: Among the 100 Best Global Service Providers for 2009

The global, standard-setting organization and advocate for the outsourcing profession, IAOP™, recognized Xceed in its annual Global Outsourcing 100™ list for 2009 .
March 11, 2009 - PRLog -- Carlsbad, CA – The global, standard-setting organization and advocate for the outsourcing profession, IAOP™, recognized Xceed in its annual Global Outsourcing 100™ list for 2009 . This list identifies the best outsourcing service providers across the globe, that have demonstrated their expertise to, deliver notable business solutions and made significant contributions to the industry through thought leadership.

The 2009 Global Outsourcing 100™ ranks the world’s best outsourcing service providers to be published in May issue of Fortune™ magazine, one of the most prominent business magazines worldwide. This ranking is based on four key criteria: size and growth; customer references; organizational competencies; and management capabilities. The evaluation process was conducted by an independent panel of judges that included key independent outsourcing gurus performing the assessment with the required due diligence. Jagdish Dalal, Certified Outsourcing Professional™ (COP), Managing Director, Thought Leadership, IAOP™ and chairman of the 2009 judges' panel commented “Each year the competition to be named to the top 100 companies continues to reach higher levels, as the outsourcing industry continues to grow and mature in many markets. This year, the judges evaluated the most diverse set of applicants we’ve ever had. Getting named to The Global Outsourcing 100™ and The World's Best Outsourcing Advisors is a great recognition, particularly given the strong competition, and these companies should be proud of achieving excellence in the field.”

Inclusion in this ranking commends Xceed’s commitment to driving thought leadership in the region and innovation across its service delivery cycle to soar with the industry conventional benchmarks to new levels. In this respect, Ossama Nazmi, Xceed’s Marketing and Business Development Vice President commented “Being ranked in the 2009 Global Outsourcing 100™ sustains Xceed’s position as one of the top companies in the BPO industry and highlights the quality and novelty of our solutions.”

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Xceed is a global provider of quality, multi-lingual Business Process Outsourcing (BPO) services. We offer integrated customer care, technical support and associated back-office processing to commercial and governmental clients worldwide.
Xceed currently has four (4) sites within Cairo: two of which are operating full time while the other two function as back up sites to ensure business continuity. Xceed’s main site is located in Cairo’s technology park, The Smart Village.
Xceed has an additional contact center, geographically and culturally proximate to Europe, at Morocco's technology park, “CasaNearshore Park”. This site boasts a large, qualified Francophone talent pool. Xceed also has representing offices in the US, Canada, the UK and Dubai.
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Tags:Xceed, Xceed Contact Center, Contact Center, Call Center, Outsourcing, Offshore Outsourcing, Business Process Outsourcing
Industry:Business process outsourcing
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