How One Founder's Frustration With Mental Health Platforms Led to the Creation of MySafeTherapy

LONDON - Aug. 11, 2025 - PRLog -- When Sana Fatima, Assoc. CIPD, MBACP, MSc Psychology, looked at the mental health platforms available to her clients, she saw the same pattern repeating. Platforms focused on pushing bookings, not understanding emotions. People were met with intake forms before they were met with empathy. Many were forced into rigid therapy models when what they needed first was space to breathe.

"I saw too many people walk away from therapy before it even started," said Fatima. "They were overwhelmed by the process or felt pressured into a session they were not ready for. I wanted to create a platform that met people where they were emotionally, without judgement or urgency."

That realisation became MySafeTherapy, a mood-adaptive, human-first platform that changes how people experience mental health support. The platform's design starts with emotional check-ins, not sales prompts. From there, users can choose between 1:1 chat therapy, video therapy, avatar-based video therapy, or a self-guided calming toolkit with mood logs, journaling, breathing exercises, and mood resets.

Bridging the gap between readiness and support

Fatima's years of practice showed her that one of the biggest barriers to care is not cost alone, but the readiness to open up. Many high-functioning adults and young people keep going despite feeling mentally exhausted, and traditional platforms often miss them entirely. MySafeTherapy's approach gives users the option to reflect, self-regulate, and decide on their own terms when to connect with a therapist.

What makes MySafeTherapy different

• Emotion-first design that adapts the interface to a user's current mood.
• Multiple therapy modes including chat, video, and avatar-based therapy.
• A self-guided calming toolkit for users who want private space before talking to someone.
• A sponsorship program inviting businesses to fund therapy sessions for those who cannot afford them.

Designed with therapists, not just for them

The platform also addresses another gap Fatima saw: therapist burnout. MySafeTherapy gives accredited therapists, counsellors, and psychologists flexible ways to work while still maintaining high professional standards and care quality.

About MySafeTherapy

MySafeTherapy is a mood-first, emotionally intelligent mental health platform offering chat therapy, video therapy, avatar-based video therapy, and a self-guided calming toolkit. Founded by Sana Fatima, Assoc. CIPD, MBACP, MSc Psychology, the platform is built to remove pressure, meet people where they are emotionally, and widen access through a business sponsorship model. Learn more at mysafetherapy.com.