Haptap Launches Call Manager for Microsoft Teams:

LONDON - July 8, 2025 - PRLog -- Haptap Limited, a pioneer in telecommunications solutions, proudly announces the launch of Haptap Call Manager for Microsoft Teams. This innovative tool simplifies Microsoft Teams Phone System management, enabling telecom resellers, MSPs, and VARs servicing the small and medium-sized business (SMB) and mid-size segment to deliver fully managed, high-value services cost-effectively at scale, overcoming the complexity of traditional Teams Phone management tools.

Cost-Effective Managed Services for SMB-Focused Resellers

Haptap Call Manager automates the setup and management of Teams Phone Systems, allowing resellers to offer turnkey, managed services tailored for SMBs without deep Microsoft expertise or costly infrastructure. Its intuitive portal mirrors traditional phone system management, helping front-line support teams to handle customer needs efficiently, reducing operational complexity, and enabling scalable service delivery for the SMB market.

Key Benefits for Telecom Resellers

• Single Portal to Manage all Customers: I hierarchical view of all customers with a single click login to manage Teams Phone without extra logins authenticators and lost passwords.
• Effortless Management: A familiar, user-friendly interface simplifies Teams Phone administration, allowing resellers to provide seamless support without specialized training.
• Rapid Deployment: Working with Operator Connect, Calling Plans and Direct Routing, automated tools enable resellers to configure and deploy Teams Phone Systems in minutes, speeding up SMB customer onboarding.
• Recurring Revenue Growth: Fully managed services create consistent revenue streams through ongoing support and advanced feature integrations for SMB clients.
• Market Differentiation: Robust features and cost-effective managed service capabilities position resellers as leaders in the SMB UCaaS market.

Driving Channel Success for SMB Resellers

"Haptap Call Manager empowers resellers targeting SMBs to deliver enterprise-grade Teams Phone solutions as a managed service, cost-effectively and at scale through a single portal," said Mark Herbert, CEO at Haptap Limited. "By removing the cost and complexity of traditional approach using Teams Admin Centre, we enable partners to focus on growth and exceptional service delivery for smaller businesses."

Partner-Centric Support

Haptap supports its reseller network with training, marketing resources, and dedicated support. Resellers can meet with the Haptap team personally, to find out about the various licencing models suitable for their market approach. The Haptap Partner Program offers tailored solutions for telecom providers expanding into cloud-based telephony for SMBs with Microsoft Teams.

Lead the SMB UCaaS Revolution

With Microsoft Teams becoming a global communication standard, Haptap Call Manager positions resellers to capitalize on the growing UCaaS market for SMBs. To learn more or join the Haptap Partner Program, visit www.haptap.com/partners or contact info@haptap.com.