dormakaba Redefines HR with a People-First Approach in the Building Materials Industry

In an exclusive conversation with BuildingandInteriors, Balaji Venkitaramasubramanian, HR Director at dormakaba, shares how trust, flexibility, and dignity are driving a resilient workplace culture amid industry challenges
 
DELHI, India - June 28, 2025 - PRLog -- In a dynamic industry driven by tight deadlines and high-pressure environments, dormakaba stands out with its people-first HR philosophy rooted in trust, flexibility, and long-term thinking. In an exclusive interaction with BuildingandInteriors, Balaji Venkitaramasubramanian, Human Resources Director at dormakaba, shared how the company blends global best practices with contextual Indian needs to foster a people-centric workplace.

"We believe in an adult-to-adult conversation with our employees," says Balaji, explaining that dormakaba's policies emphasize empowerment over instruction, and principles over procedures. Trust forms the foundation of their HR approach, with policies designed to be fair, transparent, and adaptable.

During the pandemic, dormakaba showcased its commitment by inviting employees to decide how much pay cut they could afford. While many volunteered 20%, the company implemented only a 5% cut—limited to senior managers—and reimbursed it fully within eight months.

Balaji also highlights the emotional burden employees face in the high-stakes building materials industry, where delays often arise from factors beyond their control. dormakaba ensures employee dignity is protected, even standing up to clients when lines are crossed.

The company's HR philosophy goes beyond rigid rulebooks. It treats every employee's context with sensitivity and dignity, reinforcing a culture where trust is mutual and people are valued—not just as professionals, but as individuals. In an industry marked by volatility, dormakaba proves that resilience starts with respect.

Read more: https://buildingandinteriors.com/dormakaba-hr-philosophy-...
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