Cymetrix is leveraging Agentforce to redefine support for digital-first businesses

LONG BEACH, Calif. - June 5, 2025 - PRLog -- We live in an era where digital-first businesses are reshaping industries, the demand for agile, intelligent, and scalable support solutions has never been greater. Cymetrix, a leader in innovative business process management and customer experience solutions, is proud to announce its strategic readiness to help brands leverage Salesforce Agentforce, an AI agent platform designed to revolutionize support operations for digital-first enterprises.

As businesses increasingly prioritize seamless digital interactions, the need for robust, AI-driven support systems has become critical. Cymetrix recognizes this shift and is committed to empowering organizations with solutions that not only meet but exceed customer expectations. By integrating Agentforce into its suite of offerings, Cymetrix is poised to help organizations deliver unparalleled efficiency, scalability, and personalization in customer support.

Salesforce Agentforce is a proactive, autonomous AI application that transforms support operations through intelligent automation and real-time analytics. By answering questions, taking actions, and improving productivity automatically, Agentforce creates a limitless digital labor force that operates 24/7 to support both employees and customers. For digitally-driven businesses, this means faster resolution times, proactive issue management, and the ability to scale support operations seamlessly during peak demand periods—all while significantly enhancing customer satisfaction.

"The future of customer support lies in the ability to anticipate needs and deliver hyper-personalized experiences," said Prakash Kolhe, CEO and Founder at Cymetrix. "With Agentforce, we are not just solving problems; we are redefining how businesses engage with their customers in a digital-first world."

Cymetrix's deep expertise in Salesforce Agentforce underscores its commitment to driving innovation and delivering value to its clients. By combining industry expertise with state-of-the-art technology, Cymetrix is helping businesses future-proof their operations and stay ahead in a competitive landscape.

For digital-first businesses looking to elevate their support, sales and marketing capabilities, Cymetrix is here with a transformative solution powered by Agentforce AI agents. They are setting a new standard for customer experience, ensuring businesses can thrive in the digital age.

To learn more about how Cymetrix and Agentforce can redefine your support operations, visit https://www.cymetrixsoft.com/services/salesforce-agentforce/.

About Cymetrix:

Cymetrix is a global leader in CRM, Data and AI powered solutions, empowering organizations to achieve operational excellence and deliver exceptional customer experiences through innovative technology and strategic insights.