Expo XT Now Available on Cisco Webex App Hub

FORT LAUDERDALE, Fla. - May 1, 2025 - PRLog -- Metropolis Corp is excited to announce that Expo XT UC Analytics is now available through the Cisco Webex App Hub. Webex Contact Center users can now easily download the solution and activate their license using the "Get it Now" button on the App Hub listing.

This integration extends Expo XT's robust analytics capabilities—already trusted by Five9, Genesys, and NICE CXone users—to Cisco environments. Expo XT offers enhanced visibility into call activity, agent performance, and operational issues, enabling contact center leaders to act on insights faster.

With Expo XT for Webex Contact Center, users gain access to:

• Interactive Power BI dashboards for real-time insights
  
  
• Smart Narrative technology that converts complex data into automated, digestible summaries
  
  
• Comprehensive KPI tracking for performance and SLA monitoring
  
  
• Intelligent queue analysis to detect and prevent bottlenecks
  
  
• AI-powered analytics that highlight anomalies and emerging trends
  
  
• Advanced call tracking tools to locate abandoned calls and optimize workflows
  
  

"By bringing Expo XT to the Webex App Hub, we're making it easier than ever for Cisco customers to transform their contact center data into actionable intelligence," said Sharon Harry, Director of Marketing at Metropolis Corp. "Our Smart Narrative and AI tools give managers the clarity they need to boost performance and streamline troubleshooting."

Get started today by visiting the Cisco Webex App Hub and clicking "Get it Now" on the Expo XT listing. A free test drive of the solution is also available on the Metropolis website (https://www.metropolis.com).