Tetsuyu Healthcare and MIEA Health Launch AI-Powered Solution to Bridge Digital Divide in Eldercare

ISLANDWIDE, Singapore - April 7, 2025 - PRLog -- Tetsuyu Healthcare and MIEA Health today announced the launch of an innovative AI-powered  Appointment Concierge feature designed specifically for eldercare and community care organizations. The joint solution will be unveiled at the World Ageing Festival, highlighting both companies' commitment to addressing the growing technological divide in healthcare delivery.

The collaboration combines Tetsuyu's established community clinical and care management infrastructure with MIEA's expertise in implementing AI technology. This partnership creates an affordable, accessible platform that leverages generative AI to enhance patient engagement and streamline operational efficiency for organizations that have traditionally been excluded from digital transformation due to cost barriers.

"By supercharging our CARES care management system with MIEA's generative AI capabilities, we're enabling eldercare facilities and smaller healthcare providers to offer personalized care at scale," said Ms Ng LiLian, CEO of Tetsuyu Healthcare. "Our shared vision is to ensure that technological advancement in healthcare benefits everyone, not just large institutions with significant resources."

The AI-powered solution assists patients in discovering and booking activities suited to their needs and preferences, while guiding seniors through complex information landscapes to find relevant resources. For healthcare providers, the system reduces administrative burden, allowing staff to focus more attention on direct patient care.

Social Impact

The launch addresses critical gaps in digital healthcare access, as supported by recent research

• • World Health Organization's "Global Strategy on Digital Health" report revealed that healthcare organizations serving disadvantaged communities face financial constraints in adopting digital health technologies.
  • According Consumer Technology Association, cost accompanied by a lack of user-friendliness is the greatest barrier to adoption
  
  Research demonstrates the benefits that this accessible AI technology can provide:
  • A study by Accenture (2024) showed that 61% of healthcare executives found that implementing appropriate AI tools will improve patient experience. The report also shows nursing admin workload will be reduced by 30%, allowing clinical staff to dedicate more time to direct patient care.
  
  "The digital divide in healthcare has tangible consequences for both patients and providers," said [Ho Whei Chern], Founder of MIEA Health. "By making advanced AI accessible to underserved healthcare sectors, we're not just improving operational metrics—we're helping create more equitable health outcomes across communities regardless of socioeconomic status."
  
  The solution will be available through a subscription model with tiered pricing to ensure affordability for organizations of all sizes, including special considerations for non-profits and charities serving disadvantaged populations.
  
  Healthcare organizations interested in learning more about the joint Tetsuyu-MIEA solution can visit the companies' space at the World Ageing Festival from April 8-9 2025http://www.mieahealth.com (http://www.example.com/)