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Follow on Google News | FLS - Fast Lean Smart Partners with Help me FixCollaboration underscores a shared commitment to innovation and operational excellence. Both solutions are designed to improve service quality and reduce costs. The strategic partnership will revolutionise on-demand field operations for UK Housing.
Help me Fix, known for its instant access to expert tradespeople through its virtual repairs platform, will integrate FLS' powerful field service scheduling software to optimise field operative assignments, reduce travel time, and increase first-time fix rates. By leveraging Help me Fix's comprehensive repair diagnostic and triage solution, backed by advanced AI and video technology, housing associations, landlords, and property managers can transform how they optimise repair requests and property maintenance. FLS VISITOUR is powered by a real-time dynamic scheduling algorithm and will assist Help me Fix clients to better match the right expert to the right job at the right time, ultimately enhancing speed and efficiency. Ettan Bazil, Founder and CEO, Help me Fix said, "Suppliers working together is essential for delivering the best possible outcomes for clients, particularly in the housing sector where efficiency and tenant satisfaction are key. By partnering with FLS, we're combining the strengths of remote diagnostics and intelligent field scheduling to create a seamless end-to-end process. This collaboration allows us to address repair issues more effectively, reduce unnecessary site visits, and provide a faster, smarter service that benefits both landlords and tenants. Our shared goal is to solve client problems by working together to optimise every step of the repairs journey." Simon Spriggs, UK Partnerships Manager at FLS – FAST LEAN SMART said, "Today's partnership announcement brings together two award-winning software solutions that not only support the UK Housing sector through technical innovation, but provides authentic optimisation to the repairs process for tenants and residents. They are entitled to feel safe and make full use of their homes. Optimised self-service workflows empower tenants through clear communication, the offer of modern reporting channels on their schedule, and world-class first-time-fix rates. With high demand and skills shortages across all trades, the UK Housing sector must look to proven solutions to adopt into their technology ecosystem. Outcomes will include improved capacity management, stricter compliance, and productivity gains felt throughout their operations." For more about FLS, visit: https://www.fastleansmart.com/ For more about Help me Fix, visit: https://helpmefix.io/ End
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