Knobull's President Helps You Connect With Others Better And More Easily

By: Knobull
BOSTON - March 14, 2024 - PRLog -- Lynn Bentley, President of Knobull said, "We all know someone who is a great conversationalist. Maybe this describes you? Most of our success is dependent on how we work with other people, and at the core of how we work with other people is communication."

Conversation Types

Conversations fall into one of three areas. The first is practical discussions, where you're talking about making plans or solving problems.

The second is the emotional conversation: "This is when I just want you to hear how I feel."

The third kind is the social conversation, where we relate to each other and to society.

"What's critical is to understand which kind of conversation you're having, because if you're having different kinds of conversations at the same time, you'll have trouble hearing each other," says Bentley.

Deep Questions

In addition to understanding the kinds of conversation they're having, super communicators are good at asking deep questions.

A deep question asks people about their values, beliefs, or experiences.

For example, you can ask what someone does for a living. When they tell you, a deep question might be, "What made you decide to become that?" Or, "What do you like most about your job?"

Shallow questions can become deep questions. For example, instead of asking "Where do you live?" you can ask "What do you like about your neighborhood?"

Active Listening

Super communicators also think about who they're talking to as much as they're thinking about what they want to say. The process is called "looping for understanding" and here's how it works.

Ask a good question. Repeat back what you heard in your own words.

Why You Should Be a Super Communicator

We forget how to communicate well because we're overtaxed or because there are so many different ways of communicating now. But those reasons shouldn't stop you.

Being able to communicate is essential to anything you do in life, and it's particularly true in our polarized world.

"We want to connect; it's part of our neurology," Bentley concluded. "When we have a real and meaningful conversation, it feels wonderful. So, anyone who learns the rules of how to connect better and more easily, will be better at their career and life."
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