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Tenon Tours receives Feefo Platinum Trusted Service Award 2023
Tenon Tours is recognized for exceptional customer service this year.
By: Tenon Tours
Feefo established the Trusted Service Awards in 2014 to recognize brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business's dedication to providing outstanding customer service by analyzing feedback from real customers.
Working with over 6,000 brands, Feefo is the world's largest provider of verified reviews, helping brands understand customers by analyzing verified reviews and providing insight into trends, needs and habits.
With consumer confidence at near historic lows due to rising inflation, as well as research from the Institute of Customer Service revealing that complaints rose to 17.3% in the second half of 2022, this award celebrates brands that are successfully navigating tough market conditions to deliver exceptional service.
Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 4.9 between 1st January 2022 and 31st December 2022.
Congratulating Tenon Tours, Tony Wheble, CEO at Feefo, said: "This year has been a difficult one for so many businesses. I'm delighted to recognize thousands of our clients that have overcome various challenges to provide such high levels of customer service and satisfaction."
Notes to Editors
Feefo is a leading global customer reviews and insights platform on a mission to empower its clients to fully understand how their customers experience their product or service.
The Feefo suite of software, combined with its technical solutions expertise, enables its clients to gain a deeper understanding of customer sentiment, behavior and intent, empowering them with insights to make better business decisions and improve their return on investment. With 96% of customers relying on reviews to purchase, Feefo also creates trust between consumers and businesses by adopting a unique approach to only collect verified reviews from real people.
Please visit feefo dot com.
About Tenon Tours
Tenon Tours is a tour operator that specializes in creating personalized vacation packages to Europe. Coupled with exclusive By-Your-Side ServiceSM and team of dedicated Travel Specialists, each itinerary is carefully crafted to fit the needs of couples, groups, families and solo travelers. Tenon Tours has ranked among Inc. Magazine's "Most Successful Companies in America" six times and has received recognition for customer service through Feefo's Gold Trusted Service Award in 2021 and 2022 as well as Better Business Bureau's 2020 Certificate of Customer Satisfaction Excellence. For additional information, visit tenon tours dot com.