Future of Digital Onboarding and Customer Experience for FI
By: Group Futurista
In today's time, digital banking is so much more than online banking as it is the whole customer experience and journey one takes from the mobile device primarily without involving human interaction. Also, this is the norm following the pandemic. Therefore, banks and financial institutions must realize the importance of gaining the customer's attention from the start offering a smooth and seamless journey with guided and easy steps all the way. Moreover, new banking customers are expecting to open any new account remotely by using their laptop or mobile device. As per a report, three-quarters of millennials say they would switch banks for a better mobile experience. On the other hand, Gen Xers' appetite to use digital methods to open bank accounts for savings and loans is rising.
Get to know a lot more about the same by attending the event! We would like to mention and thank our Platinum Sponsors, Intercom, Drift, LiveAgent, fullstory, GlassBox; Gold Sponsors, OneSpan and Zendesk; Silver Sponsor, Bridgeline and Media Partners, Biometric Update.com for the 'Future of Digital Onboarding and Customer Experience for FI' event.
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Page Updated Last on: Sep 16, 2022