Top 15 Cloud-Based Call Center Platform

Cloud-based call centers store their call center technology on the cloud and have it hosted and supported by a third-party vendor. The technology behind a cloud call center is typically based on automatic call distribution (ACD) and interactive voice
 
MULTAN, Pakistan - June 16, 2022 - PRLog -- List of 15 Cloud-Based Call Center Platform
  • ICTDialer
  • Five9
  • Nextiva
  • Cloud Talk
  • Callhub
  • Dialmycalls
  • Callloop
  • Dialer360
  • Dialpad
  • Ringcentral
  • Hubspot
  • Zendesk
  • Bitrix24
  • Air Call
  • Twilio

ICTDialer

ICTDialer (https://ictdialer.com/) is a hosted unified communications contact center that supports Voice, SMS and Fax communications technologies. You need an internet and web browser to access ICTDialer Cloud platform. It will empower you to market and interact with your customers using multiple communication technologies.

The ICTDialer is a cloud-based call center (https://ictdialer.com/) platform that serves customers worldwide. ICTDialer is revolutionary step towards modern communications as ICTDialer platform allows layman to design and implement advance communications business scenarios with ease using drag and drop IVR Designer platform, you can make and receive phone calls, send and receive text messages, Video conferencing, send or receive emails and perform other communication functions using its web based IVR Designer drag and drop tools.

If you use ICTDialer software, you will not need any type of system and SIP trunks in order to call and run your campaign. By purchasing their packages, ICTDialer provides a cloud-based call center platform which allows you to call anywhere in the world. The ICTDialer software creates better customer experiences and improves contact center productivity without the high maintenance and capital costs associated with premise- based systems.

Five9

Five9 provides cloud contact center software. As a company, we are passionate about transforming contact centers into customer engagement centers of excellence. Moreover, he has extensive knowledge of the cost and complexity involved in running a contact center.

Without the high capital costs and maintenance requirements associated with premise-based systems, Five9 software provides better customer experiences without compromising contact center productivity.

Our team takes the time to fully understand our customers' requirements, developing deployments that are tailored to their specific needs, as well as performing data collection and analytics to improve operations, optimize usage, and drive better business results.

Nextiva

These leading CRMs and others are seamlessly integrated with Nextiva , allowing you to take advantage of the company's streamlined click-to-call feature. Nextiva uses Go Integrator to integrate with your CRM software. By enabling click-to-dial, you'll be able to initiate a call by clicking just the phone icon next to a contact in your CRM.

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