EDI Epicor Integration Enhances Order and POD Data Processing for Manufacturer
Grant Westfield benefits from stable TrueCommerce EDI Epicor integration solution, making it easier to upgrade Epicor ERP
"The orders we receive via EDI generates an XML file. BPA Platform processes and validates that file and loads it into Epicor. It is also processing files the other way – sending invoices out via email or by EDI. BPA Platform also uploads our delivery runs to a proof of delivery system that we use. We have some elements that use third-party couriers, but the bulk of it goes through our own transport. When we get acknowledgments back from the proof of deliveries BPA Platform processes them into Epicor," explained Mark Yates, ERP Specialist, Grant Westfield.
"We also use BPA Platform to connect to a web returns interface which is linked to our RMA data, as well as printing some internal labels. It depends where you initiate the transaction as to where it wants to be printed, but I've implemented that task because it's easy to do in BPA Platform."
With its heavy reliance on Epicor to process essential data, Grant Westfield was looking to upgrade its existing integration and automation solution with a new platform that could take on the tasks already being run, whilst improving stability and maintenance.
"Installing BPA Platform has enabled us to move the business forward without having to worry about the upgrades and data continuity. Our previous solution was quite complicated and really slow when making the smallest of changes. However, with BPA Platform you're using tasks and tools that you're a little bit more familiar with," enthused Mark Yates.
"Automating our orders is obviously important, but the proof of delivery is where we're probably getting the biggest benefit as we're able to monitor them in real time. We can see where we are with deliveries getting marked off as they go through the day, so we can get a reasonably good idea of what sort of progress the depots are making with their deliveries,"
"There are probably around 600 drops to individual sites per day. There's quite a lot of processing involved. Tablets are used to collect signatures, take photographs, change quantities etc. That information then gets sent to us as an XML file which BPA Platform automatically pushes into Epicor (https://www.codelessplatforms.com/