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Follow on Google News | RAD Releases First End to End Network Insights-as-a-Service for CSPsBy: RAD Harnessing the data from RAD's Ethernet access devices (EADs/NIDs) for analysis, this subscription- Addressing the fact that 76 percent of support calls at CSP customer care centers are due to problems outside the CSP domain, RADinsight PM's root-cause analysis allows CSP network experts, call center representatives, or even end users to instantly identify the network segment causing user experience degradation, even if it is in a third party domain. The entire end-to-end traffic path – from the customer LAN, the CSP WAN, and all the way to the application in the cloud – is conveniently displayed on a single pane of glass, together with customer experience quality scores. "We're excited to release this first end-to-end insights-as- "In our work with enterprises and service providers rolling out new WAN offerings, one of the often-under- RADinsight PM will be demonstrated at the MPLS, SD & AI Net World Congress in Paris, April 5-7, 2022. Download the RAD CSP customer care center white paper https://www.rad.com/ Learn more at http://www.RAD.com End
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