- Aug. 31, 2021
-- Interactive Powers and Centribal work together in complementary solutions since more than 2 years. That's why we're really excited to increase Centribal and Interactive Powers collaboration to offer the most complete Omnichannel Expericence
that powers limitless, continuous CX conversations
that cross boundaries while raising the bar on real-time visibility and control.
Centribal's chatbots integrate with Interactive Powers to provide a better customer experience and empower your agents. This means consistent, effective, personalized engagements across all channels like Bots, Social Media, Phone, Video Call, SMS, WhatsApp, …
Meet your customers where they are. If you make it easy for them, they're always going to remember your customer support service.
Video RTC (https://www.ivrpowers.com/
videortc) platforms easily integrates with Centribal Chatbot (https://www.centribal.com)
, to extend and provide improved blended real-time communications
to each interaction.
There are a multitude of reasons why you should consider upgrading your chatbot channel and incorporate a real time video call enabling your company to meet all expectations of today's digitally minded consumers, increasing customer satisfaction and boosting engagement.