El Dorado County ESA Chooses IQ Mobile Software for Faster Emergency Response
In-vehicle app provides real-time communication with CAL FIRE dispatch, vehicle locations and status, routing, messaging and access to critical data.
"El Dorado County is geographically and topographically challenged. The need for effective connectivity is of major importance to reduce response times and deliver timely service," said Brian Veerkamp, Executive Director of the Emergency Services Authority. "By utilizing RadioMobile's hardware and software, our communities will be much better served by closest unit dispatching, vehicle tracking, connectivity, and routing."
The Emergency Services Authority provides and supports fire and emergency medical services to the Western Slope service area of El Dorado County, California. The service area spans 1370 square miles with a resident population of 120,000 which can double on weekends and holidays due to recreational tourism. The ESA had over 17,600 responses during 2020 across 11 member agencies.
The Emergency Services Authority's solution included installing IQ Mobile on their in-vehicle iPads providing two-way communication with the ECC, map navigation, vehicle-to-vehicle messaging, map layers and preplans. The deployment included a pilot program with the Authority's dispatch agency, CAL FIRE. After thorough testing, the system officially went live on April 1, 2021.
"Implementing this new system means more efficient, effective, and improved service for our communities,"
"We are happy to have El Dorado County Emergency Services Authority join our family of Fire & EMS clients," says Jim Moore, CEO at RadioMobile. "By utilizing our IQ Mobile software for both tablets and MDCs, they can leverage the AVL system we built for CAL FIRE, while also taking advantage of the ease-of-use of the software and portability of tablets."
RadioMobile's IQ Mobile provides fire and EMS agencies with real-time mobile messaging and status updates while interfacing