Softline Automates Document Management for Gulliver Group

LONDON - June 10, 2021 - PRLog -- Softline has implemented the DIRECTUM RX electronic content management system in Gulliver Group. This project has allowed the customer to fully automate the work with contractual, regulatory, guidance, organizational, and administrative documents and increase the efficiency of cooperation with counterparties.

Gulliver Group unites the Gulliver supermarket chain, the Pobeda (Victory) retail chain covering 26 regions of Russia, as well as office departments, 2 logistics centers, 1 transportation company, and the Fabrika Kukhnya (Kitchen Factory) in-house production facility. Business growth is inevitably associated with an increase in the number of contracts, and last year, the company's management needed to reinvent and automate the content management workflows in the corporate departments. Softline has become a partner in the project implementation.

The project team needed to accelerate document development and handling, improve the labor discipline of employees by automating the document management processes, and minimize human error by reducing the number of mistakes in documents.

For the purpose of business optimization, the provider's experts offered the customer to implement the DIRECTUM RX system. One of the advantages of the platform is that it offers many out-of-the-box modules and solutions that not only automate records management, but also digitize staff workflows, increase the efficiency of collaboration on contractual and commercial documents, enable paper-free document interchange with counterparties, and ensure the legal validity of these operations.

During the project, Softline helped the retailer automate the due diligence audit, negotiation of contractual documents, and organizational, administrative, and regulatory document management. DIRECTUM RX was integrated with 1C, Run Retail, and Active Directory systems.

All inbound contracts are automatically exported into the system and outbound contracts are created from ready-to-use templates in just a few clicks. Contracts and supporting documents are bundled into a single package. The system can automatically select appropriate contract templates and use an intelligent recognition engine to systemize the incoming documents and populate the electronic cards automatically. The enterprise content management system uses preset settings to point out noteworthy facts and highlight various risks with separate markers to simplify the search.

As a project result, Gulliver Group's contract management has become digital. The service supports 43 types of contracts, 27 types of addendums, and 52 approval rules. 7,000 documents have been already entered into the system, and 885 employees have been granted access to it. Every employee approves documents with an electronic signature that they receive when they join the company. All information about counterparties is stored and updated in cards. The content of these cards always remains relevant, and they store the entire history of relations with a specific partner.

Valeryia Aver
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