Elision Announced to Offer Broadcasting Features in DialShree

AHMEDABAD, India - Feb. 19, 2020 - PRLog -- Elision Technologies Pvt. Ltd has been a renowned name in the call center industry due to its best in the industry call center solution, namely, DialShree. The company has added a wide range of features in this solution to benefit its customers. Recently, the spokesperson of the company announced that this call center solution will also support broadcasting.

"We have been focusing on offering the best call center software to our customers to assure they get the required features to successfully run their campaigns. The latest trend is an omnichannel call center solution. We have added all communication channels in our call center software and definitely SMS and voice calling are two majorly used features.

He further added, "Broadcasting is not one of the commonly used features in all call centers. Some call centers use voice broadcasting and some use only SMS broadcasting. On the other hand, some of them do not use any type of broadcasting at all. Thus, we do not want to add broadcasting as one of the compulsory features. Thus, we have added voice broadcasting and SMS broadcasting as add-ons. It means the call centers can choose whether they want to have a broadcasting feature in their call center solution or not and if they want to have broadcasting features, they can choose to pay whether they want to have SMS broadcasting, voice broadcasting or both of them."

The company has announced to offer these add-ons to users of DialShree. The engineers of Elision take care of integration and provide an integrated solution. This integrated solution can be used to run all voice campaigns along with broadcasting. Anyone who is using DialShree or going to buy this call center software can get these add-ons to use broadcasting features in the call center.

About Elision Technologies Pvt. Ltd

It is an IT company based in Ahmedabad, Gujarat, India. It has been catering to its customers for more than 12 years. It has offices in Ahmedabad, Mumbai, Delhi, and Bangalore. It also has an official presence in the USA and Mexico. The company offers a wide range of solutions and products. DialShree is one of the most renowned products of the company. The company also offers various add-ons for this call center software such as sticky agent, collection module, voice broadcasting, SMS broadcasting, etc. To know more about this call center aka contact center solution, please visit https://www.elisiontec.com/contact-center-solution