Medialooks Helps Indico Systems Move Hardware out of its Interview Rooms with MPlatform and WebRTC
Tallinn, Norway – October 31, 2019 -- Indico Systems (https://www.indicosys.com)
Indico's solutions are used by many of the world's largest police organizations, including: the Australian Federal Police, Greater Manchester Police, West Midlands Police and the Metropolitan Police Service (Scotland Yard), to record interviews with suspects, victims and witnesses. This update allows the recording hardware to be installed in one dedicated room equipped with security, power management and cooling, and serve multiple locations outfitted with IP cameras and microphones, eliminating the need for a recording box in every interrogation room.
Live streaming is also available, which saves organizations time and money and leads to faster decision making. The addition of WebRTC provides further benefits vis low latency previews delivered to the browser.
According to Andrei Kravtsov, Indico's CTO responsible for the Company's software development, "We moved our software development to Medialooks' MPlatfrom SDK several years ago and were surprised and pleased to find how flexible it is. We use most of the features in the SDK, and about 80% of the capabilities, and are using it for live streaming as well as for recording content. The team finds it very simple to learn and work with, and I find they are much more productive with it!"
Today, Indico's product is an integrated client-server solution designed to be extremely intuitive in operation. It saves significant time and resources within police organizations and makes them more productive. With only two clicks the operator can edit, export or prepare a presentation for court. And as soon as the interview is over, it is automatically uploaded to the server and becomes searchable and accessible from any authorized workplace, even from other cities.
Kravtsov noted that one feature in particular is very valuable to Indico, "We especially like how we can find and play an earlier section of the interview while still recording into the same file."
He concluded, " Reliability is key to our product's operation. Data loss is unacceptable since there's no way to repeat an interrogation. Medialooks' SDK is reliable, functional and flexible. If there's a problem, the software urgently alerts the user. We are very happy with MPlatform's performance and our results."