iNextrix Announced to Offer Intelligent Call Center Software for Banks
iNextrix Technologies announced to offer intelligent call center software to banks. This call center solution can be used by any banks for different utilities.
By: iNextrix Technologies
Any Indian or international banks can use this intelligent call center software to run different calling campaigns. This call center solution is perfect to run blended campaigns as well as either inbound calling campaign or the outbound one.
The spokesperson of the company shared that the company will provide the required services to set up the call center in the bank. The banks can use this intelligent call center software for different applications some of them are briefed below:
To run campaigns for credit cards
Almost all banks these days run outbound campaigns in which agents call customers to buy credit cards. This intelligent call center solution will call different numbers automatically using different call center dialers. Once the call is connected, the agent can see the script to try to convince the customer to get the credit card.
To run campaigns regarding loans
The banks can use iCallify to run outbound campaigns to offer different types of loans based on the eligibility criteria of the customer. There can be different campaigns with different dispositions, soundboard avatars and call script to increases chances of convincing the customer to take a loan from the bank.
To provide good customer services to customers
Banks also have customers and these customers can have issues as well. On the other hand, customers can have some queries as well.
To propose different services of the banks
Each bank offers different types of products such as insurance, mutual funds, etc. This intelligent call center software can be used to propose different products to customers and prospects with different features.
As per the shared details, the company will offer this intelligent call center software and provide different configurations based on the need of the banks. This call center solution comes with different features and banks can choose the features they need.
About iNextrix Technologies Pvt. Ltd
It is an IT company based in Ahmedabad, Gujarat, India. The company offers client centric services to its global customers. Some of the innovative products offered by the company are live call monitoring, mobile SIP dialer, PC dialer, and intelligent call center software. To know more about this intelligent call center solution, please visit https://inextrix.com/