4 things to check when Skype doesn't work
By: Support For Helps
We can share a story, celebrate a birthday, learn a language, and hold a business meeting, online work with colleagues and more using Skype. You just need a Skype account and an internet connection to enjoy all these memorable moments of life.
Skype is built to perform effectively, but sometimes it stops working. Skype users get any technical failure or sometimes unable to use it. You might find it a little awkward due to Skype amazing performance, yet it could happen to you. When you are unable to use Skype or Skype doesn't work with your computer system, you should do some quick troubleshooting your own.
Check Skype Heartbeat
This is a Skype self problem solving guide. Heartbeat is Skype's help page which can easily visit either by clicking on "Help" menu and then "Heartbeat" or you can visit this link heartbeat.skype.com You can easily find most common problem faced by users and their respective solution too. This is the first step for troubleshooting recommend by Skype too.
When you find problem using Skype, you should check whether the hardware is connected and working properly or not. This includes your webcam, headphone and mic. Along this, also check your internet connection. This is really required to have a decent bandwidth while using Skype else you won't get connected.
Check audio and video settings/driver
Once you are confirmed with the hardware, afterward check audio and video settings. Skype has a defined audio and video settings, so always make sure to keep it on optimum. The common problem is that drivers are missing. You need to have the latest drivers installed and compatible with your hardware. If you find them missing, go and download the latest one.
Make a "Test Call"
"Test Call," this is the inbuilt feature of Skype to test all features are working or not. Once you are done with all the above-given troubleshooting tips, move to this one. Here, you just need to make a test call and follow the instructions for testing. You can easily make a test call by clicking the "Make a free test call" option from the bottom of the Audio settings window. Additionally, you can add the Skype user named echo123 in your contacts list and then try test calls from there.
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