PRP Services has Re-designed its Cloud Telephony Solutions for Better Communications

DELHI, India - May 22, 2019 - PRLog -- PRP Services Pvt. Ltd., one of the leading Cloud Telephony solutions provider in the country with a global reach has announced the launch of their updated cloud telephony services. The company acknowledges that in an already overcrowded industry of bulk SMS marketing, IVR (Interactive Voice Response), Virtual Number and others, standing out from the competition can be touch.

PRP Services Pvt. Ltd. have revised their telephony features like the IVR which, is now poised to manage higher number of calls, allows for automation of outbound calls, is capable of prioritizing calls and routing and can even serve customers after their business hours. Apart from the usual interactive greeting and voice menu that helps callers route themselves to the right department or agent to talk.

Their bulk SMS service also received a facelift with an easy to use platform at the backend for the SMS marketing campaign manager to use. The dashboard offers real-time insights and stats, helps in accurate reporting, tracking and targeting and is a great tool for analysis and planning. There are several additional metrics that help users refine their database and plan an effective mobile marketing campaign.

Other services like Voice Call, Long Code, Short Code, Missed Call and the standard request a call feature to be placed in customers' website would also enjoy this new and improved back-end system. Thus, gathering data and identifying trends and patterns would be much easier for marketers to plan their next big move. Users would also enjoy easy API integration in all major third party CRMs as well as any other legacy systems with technical assistance available, round the clock. These services are ideal for promoting brands, products/services and to carve an identity and stay relevant to the audience.

About the Company
PRP Services is an ISO 9001:2015 certified cloud telephony service provider with pan-India and global reach in terms of telephony and communication services for businesses. The company offers services like Bulk Messaging Solutions, Short Codes and Long Codes, Voice Call, Cloud/Hosted PBX, Missed Call, Toll Free Number and Request-a-Call solutions. Their services come with powerful APIs, CRM and HelpDesk integrations, and insightful call analytics for insights.

Contact information:
Toll Free: 18003135152
Web:https://www.prpservices.in/
Address: A 1/5, 1st Floor, Main Rohtak Road, Paschim Vihar, New Delhi - 110063