Geckoboard awarded Suite Ready status by Zendesk for helping support teams make better use of data
Used by some of the fastest-growing companies around the world, Geckoboard's large-screen dashboards are known for making it easy for company founders and managers to keep teams aligned around important metrics and goals.
After recently announcing integrations with Zendesk's Support, Talk and Chat products, collectively known as the Zendesk Suite, Geckoboard has become one of several platforms that help users of the Zendesk Suite provide better customer experiences more efficiently.
Geckoboard's Product Marketing Manager, Nick Smith, explains: "Our integrations are designed with one thing in mind; making it easy for time-poor managers to share important metrics and goals with their team, who often don't have the background required to dig out numbers or understand complex visualizations. We've seen marketing, engineering and sales team all benefit hugely from surfacing key metrics using our real-time TV dashboards, so we're extremely excited to enable customer support teams to use Geckoboard and the Zendesk Suite together to serve their customers faster, more efficiently and happier than ever before."
Zendesk users are able to build TV dashboards that visualize real time data from Zendesk Support, Talk and Chat by registering for a free 30 day trial at www.geckoboard.com and securely connecting their Zendesk account to Geckoboard. Once connected, Geckoboard makes it easy to visualise key real-time metrics a team is focusing on in a few clicks, and share finished dashboards on TVs around a workspace.
"Geckoboard helps us work better, faster and happier without having to add people to the team." Cory Archer, Director of Support at Databank
"Geckoboard gives individuals a top-down view so they can easily switch focus to where it's needed most." Joey Wheeler, Director of Client Services at Autoloop
Founded in 2010 and based in London, England, Geckoboard makes TV dashboard software and helps businesses achieve their goals by better communicating their data. Used by thousands of customers including Honda, Happy Socks, AirBnB, Dollar Shave Club and Canada Goose, their TV dashboards make important data visible, understandable, and actionable for everyone to bring out the best in teams.