St. Anne's recognized as top provider of Overall Quality, Member Service, Community Contribution
The Banking Choice Awards – developed in conjunction with The Warren Group and Customer Experience Solutions – celebrates the many financial institutions in Massachusetts that provide outstanding service to their members based exclusively on customer feedback. The awards celebrate the various institutions that surpass the competition in serving their customers in four categories: member service, technology, contribution to the community, and overall quality.
Eileen M. Danahey, St. Anne's President & CEO said, "On behalf of the Credit Union, I'd like to thank our dedicated members for voting us a top winner in these categories. Our employees' dedication and excellence earned this honor for our company. Not only are St. Anne's employees great bankers, they are great community bankers who take great pride in their work, and also in devoting their time, effort and money to improve the communities they serve and in which they live. Since 1936, St. Anne's has been focused on strengthening the local communities and we are humbled to be awarded these honors alongside our repeated recognition as a leading lender and a readers' choice best financial institution. From our tellers to our boardroom, everyone at St. Anne's is committed to making our members our first priority. We will continue to enhance our member service, technology, community contribution and overall quality to bring the best in banking to our service areas and help individuals achieve their financial goals."
The results are based upon 98,392 reviews of financial institutions by their own customers, collected in the Massachusetts Banking Benchmarks. The Benchmarks are conducted by Customer Experience Solutions and gather objective customer and prospect feedback for over 300 banking institutions across the State. The ratings and local rankings on 53 banking metrics are provided to subscribers in January and July every year.
"St. Anne's Credit Union has set the standard for serving their customers," said Tim Warren, CEO of The Warren Group. "This award is a testament to their never-ending pursuit to set the bar for excellence in the banking community."
About St. Anne's Credit Union: With over $929 millionin assets, St. Anne's Credit Union was established in 1936. The Credit Union is headquartered in Fall River and has eight full-service branches located in SouthCoast communities including Dartmouth, Fairhaven, Fall River, New Bedford, Somerset, and Swansea. The Credit Union offers a wide range of banking products and services that make managing money easy. St. Anne's has been recognized by Banker and Tradesman as the #1 Credit Union in Massachusetts as well as the #1 Mortgage Lender in Bristol County. Visit www.stannes.com or call 1-877-782-6637 for more information. Deposits are federally insured by the National Credit Union Administration and by the Massachusetts Credit Union Share Insurance Corporation.
About The Warren Group: Customers use The Warren Group to identify new business opportunities through access to comprehensive real estate and mortgage data, analytics, industry news coverage, networking, and education opportunities. Based in Boston, the company was established in 1872 and is now in its fourth generation of family ownership and management. The Warren Group is the publisher of Banker & Tradesman, The Commercial Record and Registry Review and architect behind some of the leading events and conferences for banking, legal, and real estate professionals in all of New England. For more information visit www.thewarrengroup.com (http://www.thewarrengroup.com/?