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Follow on Google News | ![]() SpeedLine POS Rollout Expands to HotBox Pizza's 20th LocationBy: SpeedLine Solutions Inc., HotBox Pizza Standardizing the point of sale technology across the chain has resulted in multiple business benefits for HotBox. "As an owner and franchisor I can go to any location and be part of the shift even though I may not routinely work in that store," notes HotBox CEO Gabe Connell. "It makes it easier to jump in and help. The POS system takes that unfamiliarity out of it and makes it a more neutral playing field." With SpeedLine in the stores, Connell also reports increases of more than six percent in both sales and speed of service, and reductions in food and labor costs of close to five percent. On the delivery side of the business, HotBox has employed the LiveMaps visual dispatch system from SpeedLine, using a digital map of deliveries to group nearby orders and expedite dispatch. "What's great about it is the driver can look at the dispatch map and think, 'Oh, I know where that is,' or they can click on the address and it will show the driver turn-by-turn direction on how to get there," he said. "The driver can print that out at the receipt printer as well and take it along," Connell said, "or get the directions on his smart phone." The chain has also integrated web and mobile ordering to the point of sale. "With the stores that have had online ordering for more than a year, it has been increasing by anywhere from 2 to 5 percent a year," Connell notes. "So if last year it was 19 percent of their business, this year it's 22 to 24 percent of their business." "From an operational standpoint, it makes our life a lot easier because we are not taking someone off the make line to answer the phone and take the order," Connell said. "Also, accuracy is a lot better. There is not the situation where someone says, 'I'd like pepperoni on that,' and the person taking the order hits the wrong button." Connell notes that the technology rollout in the brand offers potential to accelerate growth and profit. "We probably use only 20 to 25 percent of what our POS system is capable of," he says, commenting, "What we want to keep doing is figuring out how to be more efficient with how we operate our business." "We congratulate the HotBox team on their twentieth store opening," comments SpeedLine President and CEO John de Wolde. "It is an honor to hear Gabe describe the role our solutions have played in the HotBox success story since we began working with them nearly ten years ago," he adds. "We look forward to a lasting partnership in the continued growth of the HotBox brand." ### About HotBox Pizza HotBox Pizza was born out of a desire to save the world from pizza mediocrity. Through "in-your-face" About SpeedLine The leading provider of innovative solutions for pizza point of sale, SpeedLine (www.speedlinesolutions.com) provides technology solutions for pizza and delivery, quick service, and multi-concept restaurant chains. SpeedLine POS solutions help restaurants and chains operate more efficiently and profitably. For more information: Jennifer Wiebe, Marketing Manager, SpeedLine Solutions Inc. jwiebe@speedlinesolutions.com or 1-888-400-9185 ext. 2217 Copyright ©2017 SpeedLine Solutions Inc., SpeedLine, and the SpeedLine logo are the registered trademark and trademarks of SpeedLine Solutions Inc. All other marks are the property of their respective owners. End
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