Greiner Bio-One Highest in Performance for Product Quality and Customer Service

By: Greiner Bio-One North America, Inc.
 
MONROE, N.C. - May 10, 2016 - PRLog -- Every three years, in accordance with ISO Standards, Greiner Bio-One North America, Inc. surveys customer to measure the customer experience with our products and services. These questions are specifically related to company performance in the categories of customer service, technical service and complaint handling, product quality and interactions with sales management.

Greiner Bio-One products and support services are consistently ranked high by customers and, in 2016, those who responded to the survey provided the highest ratings to date on performance in "Product Reliability and Quality" and "Customer Care/Service" averaging scores of 4.6 out of 5.0.

Greiner Bio-One Teams ensure that customer satisfaction is maintained at all times. A.C. Marchionne, President and Board Chairman, said:

"We are proud to share these results with the public and further confirm our commitment to customer service and the continued manufacturing of high-quality products to improve lives."

Greiner Bio-One North America, Inc. is a privately held plastic manufacturing company located in Monroe, NC whose four divisions manufacture a variety of products for the medical and research fields. The manufactured products include plastic ware for the cultivation and analysis of cell and tissue cultures, microplates for high-throughput screening related to drug screening, products for blood and specimen collection, tests for the detection of bacteria and viruses, as well as, custom-made products. As an international manufacturer with global reach, Greiner Bio-One provides the manufacturing, distribution logistics and product application support to the world's largest hospitals, pharmaceutical and biotechnology corporations.

For more information about Greiner Bio-One North America, Inc. please visit http://www.gbo.com.

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Source:Greiner Bio-One North America, Inc.
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Tags:Phlebotomy, Manufacturing, Biotech
Industry:Health
Location:Monroe - North Carolina - United States
Subject:Surveys
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