Performance-driven help desk outsourcing offered by Go4customer

BALMAIN, Australia - Aug. 11, 2015 - PRLog -- Rising competition in market and highly fluctuating consumer demand has driven businesses to seek help desk outsourcing to remain well-prepared for the crisis time. Unexpected IT workforce throughput and high demand for more technology resources traversed usually leave organisations juggle with how to offer seamless help desk support services to the customers. With emerging help desk call centre, it has undoubtedly become quite possible for businesses to keep up with varying demand of their customers.

Go4customer is a leading help desk call centrehelping businesses making their business operations more streamlined by enhancing work productivity with well-trained and continuously monitoring through cost-effective help desk outsourcing.

Why businesses must think about taking up help desk outsourcing services?

·         High demand for support can’t be easily met with existing workforce.

·         Restricted resources don’t allow for round the clock support services.

·         In-house workforce doesn’t have required skills to handle customer queries.

·         Sometimes it isn’t possible for the organisation to offer training to the in-house employees due to budget constraints.

·         The IT department is incapable to help with related technical support.

·         There’s a desire to extend help desk competencies without an increase in number of employees.

·         IT managers need more time to do tactical planning.

·         Help desk call centreare well-equipped with latest technology trend data, which can help in planning for equipment improvements.

Here are some of the key differentiators that make Go4customer stand ahead in help desk outsourcing services:

·         Software Troubleshooting

·         E-mail Support

·         Password Resets

·         Fast Query Resolution

·         Timely Follow-ups

·         Ticketing Support

·         100% Guaranteed Customer Satisfaction

·         24*7 Tech Support

Anuj Bairathi, CEO of Go4customer, “We are pleased to help businesses implement standardized and controlled desktop environments as per their business requirements, through use of world class processes and robust technology.”

About Go4cusotmer

Go4customer is a leading business process outsourcing service provider that strives to deliver one-stop solutions to businesses across wide spectrum of industry verticals. Since its humble beginning in 2004, the company has helped organisations through their dedicated BPO segment.  They have well-equipped BPO call centres to deliver result-oriented outbound, inbound and web-enabled services. Outbound call centre service offerings mainly include appointment scheduling, data verification, soft lead generation, customer survey, telemarketing services and third party verification services. Inbound call centre service offerings include customer support, inquiry handling, call answering, help desk outsourcing, product information request and toll free services. Web-enabled service offerings include order taking, billing queries, email support and live chat support services. They have a team of certified technicians is committed to deliver unwavering services. For more information, visit us at

Address:

Futuristic Internet Services LLC

10685-B Hazelhurst Dr. # 15644

Houston, TX 77043, USA

Ph: 1-888-795-2770

Fax: 1-281-754-4941

E-mail: info@go4customer.com

Website: http://www.go4customer.com/au/help-desk-outsourcing-services