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Patton Opens Technical Assistance Center in Australia
The new Melbourne TAC makes Patton’s live-person technical support services convenient and readily accessible during typical business hours in the South Pacific, Southeast Asia, and New Zealand—as well as Australia
By: Patton Electronics
Patton’s new TAC is Patton's most recent initiative aligned with CEO Robert R. Patton (http://www.patton.com/
“World-class technical support has always been a hallmark of the Patton value proposition,”
“The new Melbourne support center brings Patton's stellar support services close to our partners and customers in Australia and the South Pacific,” Mr. Svozil said.
While most network-equipment vendors require costly support contracts or per-hour charges, since 1984, Patton has provided gold-standard free lifetime technical support (http://www.patton.com/
Doing business in nearly 150 countries, Patton now provides customer support in at least 10 languages.
Unique within the industry, Patton’s free support services (http://www.patton.com/
The Melbourne location makes Patton’s live-person technical support services convenient and readily accessible during typical business hours (http://www.patton.com/
Patton’s Melbourne TAC is led by Mr. Jagdeep Sekhon (mailto:jsekhon@
Patton support engineers are world-renown for their professional commitment to solving the problem whatever it takes—even if the problem is caused by another vendor's device.
As a lifetime support service, Patton makes every effort to support any installed Patton product as long as it remains in service—at no additional charge.
In addition to gold-standard free support, Patton’s platinum-level Premium Support (http://www.patton.com/
In addition to the new Melbourne office, Patton operates Technical Assistance Centers in Gaithersburg, Berne, Budapest, and Lebanon, serving the Americas, Europe, Middle East, Africa and Asia.