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NAPCO Teams with WAC Solution Partners Midwest to Upgrade ERP Software
WAC Solution Partners Midwest is excited to help NAPCO and their customers
By: NAPCO Ltd.
The management team at NAPCO was posed with the dilemma to upgrade out of Sage Pro ERP as the product was being eliminated from all support channels except the local VAR. This was a perfect opportunity to take their business software to the next level by integrating more functions into one package. This will help NAPCO better manage their costs as well as provide enhanced customer service.
“Managing costs is critical for small and medium-sized distributors,”
“Customer service has always been our top priority,” said Jackie Stuckert, Customer Service Manager at NAPCO. “We have enjoyed steady growth by providing service at a very personal level. This new package will give our service representatives quick access to greater detail of a customer’s history. We will be able to help guide them to the products they need, when they need them.”
The new Sage 300 software will improve productivity by giving employees at all levels the data they need to work efficiently. It will allow for future expansion, provide simple query-based ad-hoc reporting, increase customer satisfaction by allowing real-time inventory analysis, and integrate directly with NAPCO’s web site. The software capabilities are not limited to the above.
About NAPCO, Ltd.
NAPCO Ltd is a 36 year-old company providing equipment, supplies and training to professional kitchen and bathroom refinishers. A leader in the green remodeling movement, they offer sound alternatives to replacement of counters, sinks, tile and bathtubs. NAPCO is located in Skokie, IL and services all 50 states and 5 foreign countries. If you are interested in refinishing your tub, tile or counter top instead of replacing, call 1-800-888-1081 or visit www.napcoltd.com today.
About WAC Solution Partners
Since 1987, WAC Consulting Group, now WAC Solution Partners, has helped companies in many different industries increase profitability by streamlining business processes, implementing customized accounting, manufacturing, and supply chain systems. Business tools like customer relationship management, human resource management, business intelligence, EDI, e-commerce/web integration, and document management solutions are included in the WAC list of core competencies.
Together our team offers hundreds of years of technical and business experience, with advanced degrees in business, finance, engineering and APICS/CPIM certification in 13 offices nationwide. Our staff also brings real-world experience in finance and accounting, manufacturing workflow processes, materials management, engineering data management and sales force automation to companies both large and small. Our purpose is to help our clients remain competitive by utilizing technology wisely. WAC Solution Partners can help companies identify needed changes along with development of a plan to design and implement those changes. We work with clients to analyze their current processes, understand the way they do business, learn where they want to drive their business, and match those needs with the appropriate tools and plan. Visit us online at www.wacsolutionpartners.com.