Tri-County Communications receives great honor

MCALLEN, Texas - Dec. 18, 2014 - PRLog -- Tri-County Communications, a local leader of wireless communications equipment and solutions, today announced it has been designated a Motorola Service Elite Specialist by Motorola Solutions, a reflection of Tri-County communications ability to sell, design, deploy, support, and service the highest tiers of Motorola products and solutions as a direct representative.

“Even though we sell superior wireless communications equipment, we understand that it requires periodic  preventive maintenance and or repair,” said Rick Surratt the Technical Operations Manager for Tri-County Communications. “Our Technical Services Team is staffed by  factory-trained technicians. It’s their experience and expertise that are being recognized by Tri-county communications designation as a Motorola Service Elite Specialist.”

The Service Elite Specialist designation is to be used when Tri-County communications  acts as a Motorola subcontractor performing maintenance, installation, and warranty services for certain Motorola two-way radios, consoles, and subscriber units. Tri-County Communications Elite Specialist designation is subject for review annually.

To be designated a Motorola Service Elite Specialist, an organization must meet numerous requirements, including accreditation as a Certified Service Center by an industry-recognized institution, as well as compliance with Motorola’s environmental health and safety policy. Also, a minimum number of a Service Partner’s technicians must attain certification and meet the training requirements necessary to perform certain services on new and existing Motorola radio systems and subscribers.”

Tri-County communications serves the South Texas region which includes; Cameron, Hidalgo, Starr, Willacy and Jim Hogg Counties.

In addition to two-way radio repair and troubleshooting, Tri-County Communications offers extended warranties, service agreements, preventive maintenance plans, equipment installation and project management, turnkey system development and installation, radio site maintenance, and field service.

Rick Surratt also said he was very pleased by this designation as a Motorola Service Elite Specialist and will strive to retain it by meeting the high standards everyone in our industry has come to expect from Motorola.”

You can read more about Tri-County Communications by visiting their web site at www.tri-countycom.com.