Talkdesk Call Center Software Integrates with Zoho CRM to Optimize Sales Interactions

MOUNTAIN VIEW, Calif. - Dec. 9, 2014 - PRLog -- Talkdesk (http://www.talkdesk.com/), the world’s leading browser-based call center software, today announced it integrates with Zoho CRM to enrich contact data and optimize sales interactions so teams can close more deals. With the new Talkdesk Zoho CRM Integration (http://hubs.ly/y0mg7p0) agents can view all cases, emails, chats, social media and phone interactions for each contact in one interface. They can benefit from call logs, recordings and voicemails being automatically populated into Zoho CRM cases to streamline the sales process. Teams can also utilize web-to-lead, local outbound caller ID, click-to-call and other advanced call center software features to optimize how they interact with prospects over the phone. Finally, managers have access to call monitoring, call recording and comprehensive reporting features to enhance their entire team’s effectiveness. The Talkdesk Zoho CRM Integration enriches contact data, streamlines the sales process and optimizes team performance so they can close more deals.

“The Talkdesk Zoho CRM Integration enhances the sales process by providing comprehensive information about contacts in the agent’s browser in real time and ensuring that both systems are always up-to-date by continuously synchronizing contact data,” said Tiago Paiva, Talkdesk CEO and co-founder. “It allows teams to know everything about the contact so they can close more deals.”

Sign up for a free live demo (http://hubs.ly/y0mg8Z0) or try the Talkdesk Zoho CRM Integration for free for 14 days (http://hubs.ly/y0mg9t0) to know everything about your contacts and close more deals.

Key Product Features

- Web-to-Lead Capture

- Local Outbound Caller ID

- One-click Contact List Import

- ACD, IVR, Skills-based Routing and Forward-to-Phone

- Warm Transfer and Call Conferencing

- Click-to-call, Team Voicemail and Customizable Call Queues

- Automatic Case Creation

- Call Recording, Monitoring and Barging

- Real-time and Historical Reporting

- Desktop and Email Notifications

- Speech-to-Text Voicemail Transcription

- Two-way Synchronization of Data

- Business Tools Integrations

- Five Minute Setup

About Talkdesk

Talkdesk is the world’s leading browser-based call center software. Automate the sales process, know everything about the contact and enrich your Zoho CRM cases by automatically integrating call logs, recordings and voicemails into one contact profile. Enhance managerial capabilities with call monitoring, call recording and comprehensive reporting. Talkdesk is fully-functional in five minutes and no hardware, downloads or coding is required. Try the Talkdesk Zoho CRM Integration for free for 14 days (http://hubs.ly/y0mg9t0) to enhance the capabilities of your sales team and close more deals.