Ellipse Solutions to Showcase Help Desk Support for AX at Microsoft Convergence 2014

By: Ellipse Solutions
DAYTON, Ohio - Feb. 25, 2014 - PRLog -- Ellipse Solutions announced today they will be showcasing their Help Desk Support service for the Microsoft Dynamics AX Enterprise Resource Planning (ERP) system at the Microsoft Convergence tradeshow in Atlanta, Georgia on March 4-7, 2014.  Microsoft Convergence is the premier event for the Microsoft Dynamics customer and partner business community.

Keeping their Microsoft Dynamics AX system running smoothly is critical to a business.  Help Desk Support for AX gives companies all the assistance they need – when they need it, including:

  -  Enhanced technical support on demand.
  -  Established Service Level Agreements.
  -  Preventive monthly system maintenance.
  -  Comprehensive application support

With Help Desk Support for AX, Ellipse Solutions’ team of Microsoft Dynamics AX certified professionals helps ensure the Microsoft Dynamic AX solution, along with related technologies such as SQL Server and third-party applications are functioning properly and meeting the needs of the business and users. The service is offered through an annual support agreement that includes pre-paid service hours. The number of hours is based upon the level of service options desired.

In addition to Help Desk Support for AX, Ellipse Solutions will also feature several other key solutions for AX at Microsoft Convergence, including:

  -  Shop Floor Integration for AX -Bi-directional connection between AX and the machines on the Shop
     Floor for real-time visibility and management.
  -  Content Management for AX - Capture, access, route, and retrieve documents and other content in
     context on AX users’ screens.
  -  Advanced Projects for AX - Gain real-time visibility of all projects throughout their life cycles in a
     single system.

“We understand the unique business and industry needs of our clients.  Offering Help Desk Support and integrated solutions such as shop floor integration, content management, and advanced project management not only helps ensure AX more fully meet their needs, but also further extends the ROI of their Microsoft Dynamics AX system. And that’s critical to any business,” said Mikhail Roytman, Ellipse Solutions Managing Partner of Consulting Services.

For additional information, see Ellipse Solutions in Booth 2836 at Microsoft Convergence or contact them at (937) 312-1547, through email at solutions@ellipsesolutions.com, or visit their website at http://www.ellipsesolutions.com.

ABOUT ELLIPSE SOLUTIONS (http://www.ellipsesolutions.com)
Microsoft Dynamics Gold Partner, Ellipse Solutions, specializes in Microsoft Dynamics AX solutions, software development, implementations, and help desk services for manufacturing, distribution, and professional services companies.  Ellipse Solutions’ experience with ERP systems dates back to the beginning of Axapta (currently known as Microsoft Dynamics AX) as a product in the U.S. marketplace, and includes successful implementations and upgrades of all Microsoft Dynamics AX versions, releases and hotfixes. Their team of Microsoft-certified professionals offers expertise in business operations, analysis, process reengineering, custom software development, implementation services, software testing, and maintenance/help desk support services.

Julie Rado
Source:Ellipse Solutions
Email:***@ellipsesolutions.com Email Verified
Tags:Microsoft Dynamics Ax, Microsoft Convergence, Shop Floor, Project Management, Technical Support
Industry:Manufacturing, Services
Location:Dayton - Ohio - United States
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