StereoLOGIC’s client wins the 2014 Process Excellence Award

One of the largest US B2B manufacturers has won the award for “The Best Process Improvement Project under 90 days”. StereoLOGIC software allowed the customer to reduce the customer response time by 56% and save 30% of the operating cost
 
 
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Feb. 5, 2014 - PRLog -- StereoLOGIC, the provider of operational intelligence software has announced that its client has won the

2014 Process Excellence award for “The Best Process Improvement Project under 90 days”. The judgeshave selected StereoLOGIC’s customer over other competitors, including Capital One and Cap Gemini, for the innovation and business impact of their Back Office Customer Management Improvement project, which accomplished acceleration of customer response time by 56% and reduction of the operating costs by 30% in a very short time period.

“These results would not be possible without using StereoLOGIC software,” the customer commented during the award ceremony, which took place in Orlando on Jan 21, 2014. StereoLOGIC solution has allowed accelerating all stages of this process improvement project including the discovery, measurement and comparison of business processes and the analysis of employee performance.

About StereoLOGIC

StereoLOGIC Ltd., www.stereologic.com has developed unique proprietary, patent-pending solution revolutionizing the way companies execute and control their operations.

StereoLOGIC continuously visualizes the ‘hidden world’ of: what employees actually do, how they make business decisions and how much time they spend for different operations. StereoLOGIC enables companies to significantly accelerate employee performance, improve business operations and eliminate wasted time and resources.

For Enterprise Operation Executives, StereoLOGIC answers such questions as why: “ ...mortgage processing takes three times longer than it should” or “ ...customers wait on the phone for twenty minutes and more” and also explains how to fix the problem(s).

StereoLOGIC's unique technology offers an affordable and practical solution to enterprises struggling to improve their business processes, reduce employee cost and to increase their EBITDA.

About PEX

The Process Excellence Network is a global community for process professionals, business leaders and executives who want to improve their businesses through process and operational excellence. With a global membership of 78,000+, and a burgeoning global portfolio of live events, webinars, and networking opportunities, our mission is to inspire and inform our members with access to practical advice on business improvement tools, methodologies and technologies in order to achieve their business goals.

PEXNetwork.com provides expert commentary and learning resources developed by experienced process professionals and industry insiders. The focus is on peer to peer sharing of what it really takes to harness the power of people, process and technology and improve business operations. Coverage includes Business Process Management (BPM), Lean, Change Management, Operational Excellence, Six Sigma & Quality, Performance Management, Information Technology Trends and Customer Experience.

About PEX Awards

http://www.processexcellencenetwork.com/process-excellenc...

http://www.processexcellencenetwork.com/awards/

Media Contact
StereoLOGIC
***@stereologic.com
516 889 8010
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Tags:Customer Contact Center, Process Improvement, Operational Intelligence, Reduce Operational Cost, Business Process
Industry:Electronics, Financial
Location:United States
Subject:Awards
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Page Updated Last on: Feb 05, 2014
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