The Future of Retail Mobile Point of Sale

DENVER - Nov. 27, 2013 - PRLog -- I just read the whiteypaper produced by Motorola on the future of Point of Sale and also of the retailer.  It is called “What’s Driving Tomorrow’s Retail Experience (http://www.motorolasolutions.com/web/Business/Products/_Documents/White_Paper/Static_Files/MT_White_Paper.pdf)” and offers some excellent advice on what to expect over the next 5 or so years.  The core of the article is to not rest on your laurels, or never become complacent when it comes to your business….times are a changin’. I don’t say this because we are a Point of Sale (http://www.iconnectpos.com/) company, but the time is now to get ahead of the curve when it comes to investing in technology and especially point of sale.  In the immortal words of Arnold Schwartzenegger, “Hear me now and believe me later”. This whitepaper was developed on a survey of 250 retail executives based in the U.S.  One striking statistic that invloves mobile POS, is that retailers believe that 56% of all  transactions will be through mobile point of sale, an unattended self-service terminal, or via directly through a shoppers phone or other device.  What that means to me is that if you don’t have a mobile checkout system in place, your shoppers could question the viability of your operation.  Using your phone or other wireless device to make purchases will be mostly ubiquitous in the coming years.  And those that stay with or ahead of the curve will stand to benefit the most, and will keep customers coming back.  Here’s another statistic to back up that claim:  “61% of shoppers believe that they are better informed than store associates. In contrast, 67% of shoppers cited a better experience in-store with associates and managers who use the latest mobile technologies”.  Perception is reality.



New Technologies for retailers=Happy, buying customers

Here is another timely statistic that stood out to me for retailers to pay attention to:  “This past holiday season, one-third of store visits ended with an average of $125 unspent due to missed opportunities to purchase driven by out of stocks, limited store associate assistance, inefficient payment approaches and deal-habituated behavior”. It will be more important than ever to make sure your store associates have access to real-time inventory levels, your staffing levels are correct 100% of the time, and they don’t wait in a checkout lane to pay for their goods.  Our iConnect mobile POS (http://www.iconnectpos.com/ipad-pos.aspx) solution can solve all these issues when used properly.  “41% of shoppers were not satisfied with the ability to receive in-stock status while in-store compared to only 20% of online shoppers.” Wow.

From BusinessNewsDaily.com, “Still using traditional point-of-sale (POS) systems? It’s time to step up, analysts say.  PayPal recently released its white paper, “The Future of POS: Point of Sale Evolution and Its Impacts (https://www.paypal-forward.com/uploadedFiles/wwwpaypal-fo...),” which revealed that the future is in mobile payments and intelligent POS systems — and that now is the time for businesses to make the leap.”


 From the Paypal Whitepaper: “Earlier adoption of next-generation POS can provide SMBs (Small to Medium Sized Businesses) with a unique competitive opportunity, given SMBs’ easier migration and integration paths compared to their larger merchant competitors SMBs can now more easily create compellingly differentiated customer experiences that can drive additional sales, loyalty, and insights into the always evolving behavior of their target customer base And there is the potential to sustain that competitive advantage over time by leveraging the continuing innovation that POS and retail will inevitably experience – and with which many larger merchants will be challenged to keep pace given their greater relative complexity“.

 Whether you choose the iConnect Point of Sale System with our free POS App (https://itunes.apple.com/us/app/iconnect-pos-point-sale-s...), or you decide something else better meets your needs, I strongly advise you to start making comparisons in mobile Point of Sale systems now or risk being left behind.  Early adopters of mobile POS will also benefit from the fact that larger competitors will take longer to adopt these new technologies, but when they all start getting on board like Starbucks and Apple retail stores have, all bets are off.

 If you have questions about iConnectPOS or anything related to mobile POS, do not hesitate to contact our team at info@iConnectPOS.com.

For more information about our mobile POS software, you can CLICK HERE (http://www.iconnectpos.com/)