Linium to Present at BrightTALK’s Service Catalog SummitLinium’s Business Process Expert, Phyllis Drucker, will present a complimentary webcast entitled Structuring Your Service Catalog Offerings to Transform Service Delivery on Thursday, November 14, 2013.
By: Linium Attend the Service Catalog Summit to learn first-hand from leading experts, analysts and end-users how to develop, manage and improve a service catalog to deliver business objectives and evolve your ITSM capability. Linium will be one of ten presentations that will discuss how the Service Catalog adds value and helps organizations identify and manage the key services that support business processes. Linium’s session will dive into the world of business services and how to create then manage the offerings associated with these services. By joining this session, you will gain new tools based on practices that align service levels with service offerings and enable you to deliver information about the cost of providing these offerings, including their relationship to the overall operational budget. These powerful tools have always been available in ITIL, but organizations are now beginning to mature to a level where they are ready to begin working with them, as the next step after building a Service Request Catalog or to prepare for implementing the Service Request Catalog. Register now to reserve your spot! www.linium.com/ About Linium Linium is an innovative, solutions-based IT consulting firm committed to aligning an organization’ For more information about Linium, or this particular news story, please contact: Rachel Slater Linium, LLC 518.689.3198 marketing@linium.com End
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