- May 6, 2013
-- With support for Allworx Reach™, System Software 7.5 provides customers with a new way to communicate. Now you can bring all the functionality of your IP-based Allworx phone onto your Apple smartphone or tablet with Allworx Reach. Connect anywhere there is a signal, either Wi-Fi or cellular. Make and receive multiple calls simultaneously, conference, manage voicemails, and have a direct view of your contacts, local to the device or on the server. New Customer Management Options Enhance Flexibility More and more, customers want to manage their own day-to-day programming activities. To address this need, user permission levels allow control and delegation of programming functionality. Users may now be designated a System Administrator with full access to all administrative functions, or a Phone Administrator to manage day-to-day phone system settings including system recordings, users, extensions, and handsets. Network Administrator privileges enable access and management of Network and VoIP settings, as well as outside lines, SIP proxies andSIP gateways. Lastly, Support Technicians have access to initiate system backups, reboot commands, and manage logging functions. Call Handling Features Improve Productivity Shared Call Appearance allows one or more appearances to be shared across multiple handsets. It’s perfect for groups ofphones that need the same call appearances on their phones,or a call coverage application between a boss and assistant.Incoming calls on shared appearances ring and can be answered by anyone. When calls are placed on hold, they can be retrieved by anyone. If privacy is required, the call can be placed on hold where only you or the party you intercom can retrieve it. Call Park improvements have been made that greatly increase the ease to identify callers in a park orbit. From any Allworx phone, any user can see a list of every parked call. This includes the orbit number where the call is parked, length of time parked, extension number that parked the call, and caller ID name and number. Stronger Passwords for Greater Security System 7.5 allows users to have a separate stronger password for accessing My Allworx Manager, the Allworx Administration pagesand Reach. Passwords can be made stronger when used for authenticated access to features using a keyboard interface. The user password can be made more secure with rules for minimum length, requiring upper/lower case characters, numbers and/or special characters.
Joe Donahue, Senior Chief USN (ret.),and Senior Account Executive at Prime Telecommunications said, "the Allworx 7.5 release is a game changer. Companies can migrate to VoIP at their own speed and still maintain a full feature set of mobility, security and administration within their organization. No need for expensive licenses or hardware."
Prime Telecommunicatons has been providing business communications services and VoIP solutions in Chicago since 1993. For 20 years, we have helped Chicago area companies select, service and maintain their business telephone systems and services. We provide business telephone systems and Voip services based on your business needs and we never compromise reliability. For more info, visit: http://www.primetelecommunications.com/