Knowing your audience: social media listening for utilities

April 16, 2013 - PRLog -- EnergyManagerToday.com has stated that social media has established a new way for utilities to engage with their customers. Social media has the opportunity to offer an amiable way to engage customer's daily information on attitudes, account guidance and more. Some remain fearful of the potential risks involved, however few can argue that there are considerable opportunities to get the best out of customer satisfaction - the challenge is how to use social media to its advantage.

Against this backdrop, this interactive masterclass host by 3G Sauce is designed to consider how social media can be integrated into a project communication strategy to ensure awareness of what is being said about you, by whom and the reaction to it from your stakeholders, customers and those who influence your reputation

BENEFITS OF ATTENDING:
To de-mystify and share experience of using social media as an effective component in a project communications strategy as utilities.

Those who wish to attend please contact Contact Andrew Gibbons on +44 (0) 20 7827 6156 or agibbons@smi-online.co.uk. For more information please visit www.smi-online.co.uk/social-media-listening9.asp