University of Surrey selects PM3 from Bestoutcome

Ensures consistency, visibility and manageability across its project portfolio
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* PM3
* Bestoutcome
* University of Surrey

* Technology
* Education

* England

Jan. 21, 2013 - PRLog -- London, UK, 21st January 2013 – Bestoutcome (, the specialist consultancy in complex change management ( for large organisations, is providing its PM3 portfolio and project management software to the University of Surrey (  Working closely with the University of Surrey’s IT project management office (PMO), Bestoutcome will ensure that the University IT Department benefits from a consistent approach to project management, processes and tools.  Bestoutcome have also helped the PMO customise its outcome-driven project management framework, ODPM, to meet the unique requirements of the University, as well as providing training and support.

Recognised as one of the UK’s top higher education institutions, the University of Surrey has nearly 2,500 staff and more than 15,700 students.  One of the most direct ways that the IT department contributes to the University’s success is through delivery of projects.  With increasing demand for its services, the University IT PMO recognised the growing need to standardise on a single toolset with a centralised database and selected Bestoutcome for its unique approach.  Surrey University IT is using PM3 to support the management of about 100 projects of various size and complexity at any one time.

“The successful delivery of major IT projects required our project organisation to grow and to address frustrations with the project delivery methodology,” said Roger Stickland, IT Director at University of Surrey. “Clarification of processes, roles and responsibilities was much needed. Working with Bestoutcome, we have achieved this by introducing an outcome-driven approach and toolset, improving the consistency, visibility and manageability of our project portfolio.”

The University IT Department had initially planned to implement Bestoutcome’s OPDM framework and PM3 as an out-of-the-box deployment.  However, following a pilot, it concluded that an appropriately tailored implementation would enable it to realise maximum benefit.  Bestoutcome worked closely with the University IT’s PMO to create a customised version of ODPM, which distils practices from established project management methods such as PRINCE2 and DSDM to deliver a ‘lean’ approach to project management focused on achieving desired business outcomes.

“Many tools manage projects from the ‘bottom up’, which often results in the project manager getting lost in the detail,” commented Mike Pryor, principal consultant, Bestoutcome. “Conversely, PM3 allows ‘top-down’ views of milestones, risks and enabling the project manager and steering groups to identify quickly the areas requiring focus and attention.”


About Bestoutcome

Bestoutcome specializes in complex change management for large organisations operating in sectors such as finance, manufacturing, retail and the public sector. Its approach is based on delivering specific business outcomes within a uniquely transparent, risk managed and open framework. This is achieved by using highly experienced consultants combined with PM3 – an elegant and flexible toolset – and ODPM, an outcome-driven project management methodology. Bestoutcome’s starting point is always the client’s ultimate business goal. And it never loses sight of this.

Bestoutcome was formed in 2000 by a group of highly experienced change management consultants from PriceWaterhouseCoopers and a team of senior technical specialists. Together, they have worked with a variety of blue chip clients to successfully deliver some of the most demanding change projects in modern times. For more information please go to:  

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Tags:Technology, Education, PM3, Bestoutcome, University of Surrey
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