VinSolutions Enhanced Mobile CRM Keeps Auto Dealers Connected to Customers

The VinMobile™ 2.0 App is now available to VinSolutions’ automotive CRM dealer customers on the Apple iTunes® Store for the iPhone® and iPad® devices.
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Jan. 14, 2013 - PRLog -- OVERLAND PARK, Kan. -- VinSolutions has announced the launch of VinMobile™ 2.0, a new mobile CRM application. The (iOS) app is now available for free download to VinSolutions’ CRM customers for iPhone® and iPad® devices from the Apple iTunes® Store.

“We understand the importance for dealers to be able to communicate directly, quickly and simply in order to stay connected and to retain customers,” said Brian Skutta, Vice President and General Manager of VinSolutions. “VinMobile 2.0 provides this with greater convenience for our CRM customers. As we continue to evolve in the mobile and tablet space, VinSolutions looks forward to serving our partners with products and services that grow with them.”

Establishing themselves as the benchmark in fully integrated CRM solutions in the automotive market, VinSolutions has expanded its best-in-class system to allow dealer agents complete access to their dealership from anywhere and at any time with Mobile CRM.  

Top features include:
-     Get quick overviews of leads, activities and appointments with sales and manager
-     Easily add, edit and search customer information, inventory and appointments.
-     Reactivate leads marked lost or bad.
-     Access app navigation from any screen with a shortcut swipe.
-     Receive mobile notifications for CRM alerts.
-     Utilize integrated tracking and reporting of customer interaction.
-     View commonly accessed CRM reports.

“Bottom line, my dealership has found the app’s most beneficial features are the ability to receive real-time alerts and for salespeople to immediately access their customers’ most up-to-date information and activity from anywhere,” said Pat Hayes, Director of Business Development at Patriot Ford in Purcell, OK.

“In an ever-increasing technical age, being able to send vehicle information and answer questions in a timely manner is critical to the customer satisfaction of a car buyer,” said Tom Walls, VinSolutions’ Vice President of Product and IT.  “VinSolutions is able to provide that interaction with real-time updates and alerts, giving our dealers a clear, actionable view into customer needs while no longer being tied to their desks.”

Dealers are invited to learn more about the benefits of VinMobile™ at the 2013 National Automobile Dealers Association (NADA) Convention and Exposition in Orlando, FL, February 8-11, where it will be demonstrated at Booth #828.  

About VinSolutions

VinSolutions, headquartered in Overland Park, KS, consolidates data from all areas of an automotive dealership - helping dealers to find, sell and keep customers more profitably with their fully-integrated “Complete Dealership Solution.” VinSolutions’ all-in-one internal management and external sales and service marketing platform includes inventory management and distribution, market pricing, marketing, websites, ILM (Internet Lead Management), CRM (Customer Relationship Management), desking and finance and service. This cloud-based system is available for large dealer groups and individual dealerships from anywhere an Internet connection is available and can be viewed from any smartphone.  VinSolutions’ software system is installed by their implementation experts and supported by best practice retail strategy consultation, process training and customer care.

VinSolutions was named on the Inc. 500|5000 in 2010, 2011 and 2012 and has received many industry accolades including the Automotive Website Award for Best Integrated Website Platform and the Driving Sales Innovation Cup for VinLens™. VinSolutions is certified by GM, Ford, Chrysler, Honda, Hyundai, Acura, Mazda, Toyota, Subaru, Volkswagen, Audi, Volvo, Kia, Saab, Mitsubishi, Infiniti, Jaguar Land Rover North America and Nissan and is ADP, Reynolds and Reynolds and DealerTrack DMS certified. Other alliances include, but are not limited to, Kelley Blue Book, Black Book, Galves, NADA, CARFAX, R.L. Polk, AIS Rebates, KnowMe, AutoSoft, Arkona, Autodata and RouteOne. Founded in 2006, VinSolutions became a subsidiary of the AutoTrader Group in 2011.

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Tags:Crm, Dealer Crm, Automotive Crm, Mobile Crm, Mobile Crm App, Crm App, Mobile App, Mobile Application
Industry:Automotive, Technology, Business
Location:Overland Park - Kansas - United States
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