Two Step Boots Is Going Social

July 24, 2012 - PRLog -- As a pre-requisite, every member of the Two Step Boots staff has a long time personal and professional interest in the western wear industry. Personally, each member is like any other consumer – searching for a superior product at a great value. In their professional role, they’re pursuing something similar but with the customer always in mind first. The staff as a whole has spent years both personally and professionally researching the best suppliers and establishing relationships with them in order to always provide superior products at a quality price.  

These long term relationships and extensive research make them incredibly familiar with their inventory as well as the industry and they want to use this knowledge to position themselves as a resource to Two Step Boot’s clients. Although they already offer a telephone number and contact email, they’re taking it a step further by recently opening Facebook (http://www.facebook.com/twostepboots) and Twitter (http://www.twitter.com/twostepboots) accounts for real time customer service. An endeavor that will require a much bigger time commitment than ever before but they’re up to the challenge. It doesn’t hurt it’s a challenge that combines the staff’s two passions – western wear and customer service.

The benefits both of these social networks provide for distributors and customers alike are undeniable. It truly bridges the gap between the two to provide the type of relationship Two Step Boots wants to have with his customers. Through these two channels the staff plans to discuss industry topics, new Two Step Boots inventory and offer exclusive social network specials. It will also provide a constant open communication channel that allows clients to communicate what they both need and want; feedback Two Step Boots plans to use to their advantage. They want to hear the customer’s point of view so that as a company, they can take the stress off their search and provide consumers the products they require at prices they can afford.  

A few areas of the staff’s expertise are riding boots for men and women - http://www.twostepboots.com/riding-boots-for-men-and-wome... -as well as work boots. Some favorite brands are Ariat and Dan Post Boots due to their advanced technology that combines riding or work boots with the comfort and performance of athletic footwear, a fairly new trend in the industry. Although Two Step Boots foundation is western footwear of all kinds they’re beginning to grow their selection to include western accessories - http://www.twostepboots.com - as well.

If you have any interest in Two Step Boots products, equestrian topics or the western wear industry in general, they encourage you to contact them there. The company is excited for this next step in their business and look forward to offering a point of view that only an industry professional on the inside can offer in combination with the staff members personal consumer experience. In addition, they will help customers with all past, current and future purchases and even field questions about other brands and products Two Step Boots might not currently have.